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billhdz
Level 5

Quickbooks desktop MAC and Monterey?

re: Quickbooks desktop MAC and Monterey?


Hello,

What versions of QuickBooks Desktop Mac will be compatible with the MacOS Monterey operating system?

 

Cheers!

Solved
Best answer November 07, 2021

Best Answers
MichelleBh
Moderator

Quickbooks desktop MAC and Monterey?

Help has arrived, @billhdz.

 

Happy to provide clarifications on the compatibility of these versions in QuickBooks. Thus, the confusion will be eliminated.

 

Yes, you're correct that QuickBooks Desktop (QBDT) for Mac 2019 and 2020 version is compatible with Big Sur and Monterey. Just ensure that you're in Release 13 to avoid any issues soon. Since you're in the renewed release, I'd suggest installing the update as soon as you're ready. This way, you can utilize the new features.  

 

But before that, I'd suggest backing up your company file for future use. 

 

Furthermore, check out our QBDT for Mac Q & A for your later reference. This page contains various topics of QuickBooks that surely answer your frequently asked questions. 

 

Let me know if there's anything else you need. I'll be right here to help you with your account. Hopefully, I've clarified everything. Take care, billhdz.

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119 Comments 119
ReymondO
QuickBooks Team

Quickbooks desktop MAC and Monterey?

Hi there, @billhdz.

 

The compatible software for QuickBooks Desktop (QBDT) MAC depends on what version you're using.

 

If you're using QBDT for Mac 2019, the supported software would be at least Mac OS X v10.12 (Sierra), v10.14 (Mojave), and v10.13 (High Sierra).

 

For QuickBooks Mac Plus 2022, the system requirements for its operating system is at least Mac OS X v11.3 (Big Sur) or later. 

 

To get more details, you can check out this article: System requirements for QuickBooks Mac Plus 2022.

 

You may also refer to this link if you need further assistance when installing and setting up QBDT for Mac: Install and set up QuickBooks Mac Desktop.

 

In addition, you may check our QBDT Mac articles for your future reference: Help articles for QuickBooks Desktop for Mac.

 

Just add a post/comment below if you have any other questions about installing QuickBooks, I'll be right here to help you however I can. Have a good day ahead!

Fiat Lux - ASIA
Level 15

Quickbooks desktop MAC and Monterey?

@billhdz 

Which QBD Mac year version do you have?

billhdz
Level 5

Quickbooks desktop MAC and Monterey?

Hi @ReymondO,

 

Based on what I have read in this forum, QBDT for Mac 2019 and 2020 are compatible with Big Sur.  For some reason, Intuit will not post this information on the links that you are displaying, but there are a some posts here confirming that QBDT for Mac 2019 and 2020 are compatible with Big Sur by a Quickbooks Team member like you.

 

Why complicate things with inconsistent or incomplete messaging?  Now it's happening again with Monterey.  Is Intuit really going to ignore customers using QBDT for Mac 2019 and 2020 ( which versions are not that old ), by not supporting macOS Monterey?

 

 

 

 

BettyJaneB
QuickBooks Team

Quickbooks desktop MAC and Monterey?

Glad to have you back here in the Community, @billhdz.

 

I hear you and realize the importance of being able to work with your QuickBooks with no issues. I'd like to share some clarifications regarding the compatibility of the macOS Monterey wit QuickBooks Desktop for Mac.

 

At this time, QuickBooks Mac Plus 2022 is supported on the latest macOS 12 version. The older version of QuickBooks is not yet fully supported on macOS 12 Monterey. 

 

Users with compatible Macs will be able to install this update. You will be prompted if your Mac is set to auto update. If you update to Monterey but you're not not using QuickBooks Mac Plus 2022 you may experience issues.

 

 

To update the program:

  1. From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
  2. If a newer version is available, select Install Update.
  3. When prompted, select Install and Relaunch.
  4. When the update is complete, QuickBooks for Mac automatically opens.

For additional information on the different ways of updating QuickBooks, please see this link: Update QuickBooks for Mac to the latest release.

 

On the other hand, the QBDT Mac 2019 and 2020 is compatible with the macOS 11 Big Sur. Just make that the program is updated to the latest release. 

 

Know that our engineers are working diligently to sort this matter, so we can support this new macOS version for other versions of QuickBooks. You can always visit this site to be updated with the latest enhancements with QBDT for Mac: What's new in QuickBooks Desktop for Mac.

 

You can always get back to us if you have any other concerns with your program's compatibility. I'll be right here for you. Have a good one!

billhdz
Level 5

Quickbooks desktop MAC and Monterey?

@BettyJaneB 

 

Thank you for the reply.  I wish @ReymondO would have been more straightforward with the real answer, just like you have,  instead of just saying: "If you're using QBDT for Mac 2019, the supported software would be at least Mac OS X v10.12 (Sierra), v10.14 (Mojave), v10.13 (High Sierra)."  implying that QBDT for Mac 2019 does not work with Big Sur or it has not been updated to work with macOS Big Sur as it has. This confuses people. The description should have Big Sur added to this list for clarity. I don't understand why it is so difficult to display the real facts when people ask something here.

 

@BettyJaneB , are the engineers working on getting QBDT for Mac 2019 ready for macOS Monterey in the near future?

 

Thank you

 

 

ShiellaGraceA
QuickBooks Team

Quickbooks desktop MAC and Monterey?

Appreciate your input, @billhdz.

 

At the moment, we don't have specific details about QuickBooks for Mac 2019 and macOS 12 Monterey compatibility.

 

To know the recently updated ideas about the software, visit our link: Customer Feedback for QuickBooks Online.

 

Just hover towards the Recently updated ideas section for the newest added features and enhancements. You can search for a topic of your choice (For example Mac and Monterey compatibility). Also, through this site What's new in QuickBooks Desktop for Mac.

 

In case you need help with other QBDT for Mac-related tasks, browse this link to go to the page: Help articles for QuickBooks Desktop for Mac.

 

I'll be right here if you have follow-up questions or concerns with the software. Take care and stay safe.

billhdz
Level 5

Quickbooks desktop MAC and Monterey?

@ShiellaGraceA 

Thanks for the reply, unfortunately, the links you posted have to do with QuickBooks Online, not QuickBooks 2019 Desktop for Mac. Do you have links where the info for QuickBooks 2019 Desktop for Mac and Monterey info will be posted as updates?

 

 Thanks 

Fiat Lux - ASIA
Level 15

Quickbooks desktop MAC and Monterey?

@billhdz 

Visit the following link from time to time

https:// quickbooks.intuit.com/learn-support/en-us/update-products/recent-changes-improvements-and-fixes-in-quickbooks-mac-desktop/00/191807

 

LeizylM
QuickBooks Team

Quickbooks desktop MAC and Monterey?

Hi there, billhdz

 

As mentioned by my colleague above that we don't have yet a specific details about QuickBooks for Mac 2019 and macOS 12 Monterey compatibility. Rest assured, we'll give information and updates once it's supported.

 

You can check out this article to learn more about the new and improved features designed to benefit your business using QBDT for Mac: What's new in QuickBooks Desktop for Mac 2021.

 

If there's anything else you need help with QuickBooks, feel free to reach out to us. Thanks.

southstreetcr
Level 1

Quickbooks desktop MAC and Monterey?

Guys - This is lame. I purchased my 4th version of QBDT 2020 WITH the ASSURANCE that it will be compatible with future upgrades , something QB lies about and did again. I have  a new MB pro and wanted to have continuity with QB, BUT of course QB does NOT WANT TO SUPPORT DT users as THEY WANT everyone ONLINE FOR BETTER PROFIT MARGINS and less software upgrade issues (cost). 

Question 1- WHEN will qbdt 2020 be 100% compatible with monterey?

2.  why don't you just admit your strategy to consumers so we don't waste time money and end up disappointed inevitably to leave the QB family>

3. If QBDT 2020 is not compatible within 30 days, I REQUEST A FULL REFUND - I will not wait for you to get up to speed, freezing MAC users out of software upgrades.

A fed up customer

MaryLandT
Moderator

Quickbooks desktop MAC and Monterey?

This must be a challenging experience for you, southstreetcr.

 

But I'm here to provide insights and clarifications about the system requirements needed to run QuickBooks Desktop (QBDT) for Mac.

 

There are system elements that need to follow before you install QBDT. Mac 2020 is compatible with at least macOS 10.14 (Mohave), supported by macOS 10.14 (Mojave).

 

Also, the newest QBDT Mac 2022 supports at least Mac OS X v11.3 (Big Sur) or later. Hence, I'm unable to provide an update on when will QuickBooks be compatible with Monterey.

 

About the refund, you can contact our QuickBooks Live Team so they can pull up your account and discuss this matter. 

 

Let me know if you have additional questions about the system requirements needed to run your QuickBooks. I'm always around to help you.

rtsdesign12
Level 2

Quickbooks desktop MAC and Monterey?

Is Quickbooks Desktop for Mac 2021 compatible with MacOS Monterey?  

JonpriL
Moderator

Quickbooks desktop MAC and Monterey?

Joining the thread to assist you, @rtsdesign12.

 

We have set a set of requirements that must be met for QuickBooks to work efficiently. And one of them is a minimum of macOS with v11.3 Big Sur.

 

This means and I can assure you that QuickBooks Desktop for Mac will work as long as your desktop meets these requirements: Desktop for Mac 2021 System Requirements.

 

I'm adding this reference with the tips and topics you can use while keeping your business growing with us:

 

 

It'll always be my pleasure to help if you have any other concerns besides QuickBooks tasks and navigations. Please let me know by clicking the Reply button and leaving a comment below. Have a good one!

DavidOGT
Level 2

Quickbooks desktop MAC and Monterey?

I am a frustrated user time after time with Inuit.  Intuit had months to prepare for Apple's new OS Monterey and they still don't have a fix so that Quickbooks 2019 (just two years old) for Macs would work. When is Intuit going to get their act together and provide a proactive approach to system OS upgrades??

billhdz
Level 5

Quickbooks desktop MAC and Monterey?

@southstreetcr 

Good point. That is my frustration as well. Whenever we ask about updates, we get a links or references ( from one of the QuickBooks Team members here ), they always shove down our throats links that have nothing to do with QB Desktop 2019 or 2020 for Mac. They always point us to the online version info which has nothing to with the Desktop versions. I don’t understand why they ignore us.  QB Desktop 2019 or 2020 for Mac are not that old. Updates should be available as MacOS versions get released. Or at least, good approximate info on when they will be available.  Even the documentation on the intuit website won’t mention this. This is very frustrating.

 

rtsdesign12
Level 2

Quickbooks desktop MAC and Monterey?

Please just answer the question - will Quickbooks Desktop for Mac 2021 work with the new MacOs Monterey?

DTMacTeam_Ben
Level 3

Quickbooks desktop MAC and Monterey?

Hello, I work on QuickBooks Desktop for Mac. The development team on QuickBooks Mac monitors all new macOS releases and tests all supported versions of QuickBooks Mac against the available beta versions of that OS in the months leading up to the public release. After Apple officially releases the new OS (we learn the release date at the same time as you) we have to again test and qualify everything - as there are often last minute changes between the pre-release and release versions of the OS that also need to be accounted for and may cause different issues across the different product versions that require diagnosing, fixing, and retesting - before we can ship out any needed updates. Our team is working to provide a stable and positive experience to our users who want to upgrade to the newest OS. We focus on providing support for OS upgrades as close to the public release dates as the testing allows, but can only make the claim of compatibility for a version of the product once we have tested thoroughly and have completed delivery of the update for any needed changes, however major or minor those changes might be. Unfortunately we can’t pre-announce exact dates but thank you for asking about compatibility now instead of immediately upgrading to the new OS and potentially encountering issues that could interrupt your workflow. We are working to provide all users on supported versions an officially compatible QuickBooks Mac on Monterey ASAP. I do understand the frustration that comes from waiting for verification of OS compatibility with QuickBooks Mac and/or an update, and that is on our minds as we are working quickly to complete all the checks and testing needed so we can officially get your software supported on Monterey. Others have provided links to check on the most recent updates, and I’ll check back in here with you as soon as I can give you a better answer. 

 

Please let me know if there are any other questions or concerns. You can also contact the development team from QuickBooks menu > QuickBooks Feedback. We read and track everything, and take any suggestions under consideration as we work to help support you and all of our other QuickBooks Mac users.

jfreedy
Level 3

Quickbooks desktop MAC and Monterey?

I'm curious as to why other software companies can provide compatible versions of their software BEFORE a new MacOS release, and Intuit can not. Isn't that one of the primary purposes of Apple (or any tech company) releasing beta versions? So that 3rd party software developers have time to create compatible updates BEFORE the official release date? It feels like QB for Mac is not and has never been a priority for Intuit. This is my 4th version of QuickBooks (since I'm continually being forced to upgrade just to keep using my Mac). I'm getting tired of this hassle and expense (like most other Mac users) and have strongly researched and considered other more Mac-friendly options. I am currently using QB Desktop Mac 2020. If I'm forced to upgrade (again) or even worse, move to your overpriced web-based option, I will be no longer be a QuickBooks customer. And I believe I'll not be alone in my departure. Mac users are getting sick of being treated like second-class citizens when we're paying just as much as PC users. 

 

Listen up, Intuit! Just because you're currently "on top" doesn't mean you'll always be. Learn a lesson or two from other former industry giants like Nokia, Zerox, Kodak, Blockbuster, Polaroid, Toys R Us, Borders, Sears, Yahoo... need I go on?

 

#ShowMacsSomeLove

kanebrands
Level 1

Quickbooks desktop MAC and Monterey?

I've been complaining about this since my first automatic update to macOS that "broke" quickbooks. What makes zero sense is this application isn't anything spectacular and truly shouldn't be so dependent on the OS version. It's not like this software directly interfaces with hardware devices or is a driver.

 

The level of non-answers Intuit continually provides and leaves their customers in a lurch is unbelievable. I'm officially done and won't be giving Intuit any future business. I cannot have my business unable to generate / process invoices because they refuse to update software or allow it to run when a system automatically updates.

Fiat Lux - ASIA
Level 15

Quickbooks desktop MAC and Monterey?


@kanebrands wrote:

I'm officially done and won't be giving Intuit any future business. 


 

@kanebrands 

Did you migrate from QBD Mac to another product?

jfreedy
Level 3

Quickbooks desktop MAC and Monterey?

I’m looking at Xero right now. Transferring everything over might be a pain (been using QB for close to 15 years). So I’ll delay upgrading to MacOS 12 and “breaking up” with Intuit a few more days to see if anyone from QB responds. If we find out it’s just more of the same, I’m gone.

billhdz
Level 5

Quickbooks desktop MAC and Monterey?

I have been reading good things about the WAVE App

https://www.waveapps.com/

 

Fiat Lux - ASIA
Level 15

Quickbooks desktop MAC and Monterey?

@jfreedy 

Check out their pattern last year for BigSur, don't expect to receive any updates until December. Why don't you consider migrating to QBO? You may need to purchase a 3rd party conversion service to migrate data to another accounting app. 

Fiat Lux - ASIA
Level 15

Quickbooks desktop MAC and Monterey?

@billhdz 

They offer a free app with limited features. If the features suit your business, you should go for it.

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