Quickbooks Pro 2020 is missing a PDF component in Windows 11

Good day, PJON.

Let's work together and resolve the printing issue you encountered in QuickBooks Desktop.

Have you tried updating your default PDF viewer application? If not, I recommend updating it to fix issues when printing forms and other reports in QuickBooks Desktop.

Since you're not able to run the QuickBooks Tool Hub's PDF & Print Repair Tool, we can perform other troubleshooting steps to fix the error. We'll start by manually renaming a specific file called Qbprint.qbp. This file is used in QuickBooks to pull up information about printer set up and customization of your forms. 

Thus, renaming the QBPrint.qbp file manually can resolve printing issues and errors. Let me show you how to do it:

1. Open your File Explorer.
2. Locate the QBPrint.qbp file. it is commonly stored in C:\ProgramData\Intuit\QuickBooks 20XX
   Tip: 20XX represents the version of your QuickBooks. You may also need to display hidden files and folders or search for files using Windows to find these files in Windows.
3. Right-click the QBprint.qbp file for your QuickBooks version and hit Rename.
4. Add the word old to the file name (i.e. QBPrint.qbp.old)
5. Open QuickBooks Desktop.
6. From the File menu, choose Printer Setup.
7. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
   Note: You do not have to do this for every transaction.
8. Try to open and print any transaction.

If you're uncomfortable doing these steps, I recommend reaching an IT professional do this for you.

I've also added these articles for more troubleshooting steps:

• Fix printing issues in QuickBooks Desktop

Let me know if you still need assistance or have other printing concerns. I'll be around if you need help. Have a wonderful day!

Hi Ibsworld,

Thank you for the information, kyle821. I know a different way to fix the error message you received.

To start with, let's update your QuickBooks Desktop to the latest release. An outdated version of your QuickBooks can be the reason for the different technical issues.

If it's updated, let's ensure you have the most recent Adobe reader. If you're using the latest one, let's repair it. I'll guide you through the steps.

Here's how:

1.  Close Acrobat/Reader and all open web browser windows.
2. Click the Start (windows) button.
3. Input Control Panel, then click Enter on your keyboard.
4. Select Programs and Features.
5. Select Acrobat or Adobe Reader, then Uninstall/Change.
6. In the Setup dialog box, select Next.
7. Select Repair, then Next.
8. Select Install.
9. When done, select Finish.

Afterwards, restart your computer.

Moreover, I've added this article on how you can modify the emails for your customers and vendors: Create custom email templates in QuickBooks Desktop.

The Community space is up 24/7 to help with any of your QuickBooks concerns.

@Drew Dunk 

Are you using QBD 2020 Pro with a single user license?

Thanks Drew Dunk. This solved my issue!

Thanks for the easy fix!