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PJON
Level 1

Quickbooks Pro 2020 is missing a PDF component in Windows 11

I'm trying to resolve an error message coming up in QuickBooks Pro 2020.

Missing PDF component...…….

I have a new Dell with Windows 11 operating system.

The QuickBooks Tool Hub is not recognizing Windows 11.

8 Comments 8
Archie_B
QuickBooks Team

Quickbooks Pro 2020 is missing a PDF component in Windows 11

Good day, PJON.

 

Let's work together and resolve the printing issue you encountered in QuickBooks Desktop.

 

Have you tried updating your default PDF viewer application? If not, I recommend updating it to fix issues when printing forms and other reports in QuickBooks Desktop.

 

Since you're not able to run the QuickBooks Tool Hub's PDF & Print Repair Tool, we can perform other troubleshooting steps to fix the error. We'll start by manually renaming a specific file called Qbprint.qbp. This file is used in QuickBooks to pull up information about printer set up and customization of your forms. 

 

Thus, renaming the QBPrint.qbp file manually can resolve printing issues and errors. Let me show you how to do it:

 

  1. Open your File Explorer.
  2. Locate the QBPrint.qbp file. it is commonly stored in C:\ProgramData\Intuit\QuickBooks 20XX
    Tip: 20XX represents the version of your QuickBooks. You may also need to display hidden files and folders or search for files using Windows to find these files in Windows.
  3. Right-click the QBprint.qbp file for your QuickBooks version and hit Rename.
  4. Add the word old to the file name (i.e. QBPrint.qbp.old)
  5. Open QuickBooks Desktop.
  6. From the File menu, choose Printer Setup.
  7. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
    Note: You do not have to do this for every transaction.
  8. Try to open and print any transaction.

 

If you're uncomfortable doing these steps, I recommend reaching an IT professional do this for you.

 

I've also added these articles for more troubleshooting steps:

 

 

Let me know if you still need assistance or have other printing concerns. I'll be around if you need help. Have a wonderful day!

Adrian_A
Moderator

Quickbooks Pro 2020 is missing a PDF component in Windows 11

Hi Ibsworld,

 

Thank you for the information, kyle821. I know a different way to fix the error message you received.

 

To start with, let's update your QuickBooks Desktop to the latest release. An outdated version of your QuickBooks can be the reason for the different technical issues.

 

If it's updated, let's ensure you have the most recent Adobe reader. If you're using the latest one, let's repair it. I'll guide you through the steps.

 

Here's how:

 

  1.  Close Acrobat/Reader and all open web browser windows.
  2. Click the Start (windows) button.
  3. Input Control Panel, then click Enter on your keyboard.
  4. Select Programs and Features.
  5. Select Acrobat or Adobe Reader, then Uninstall/Change.
  6. In the Setup dialog box, select Next.
  7. Select Repair, then Next.
  8. Select Install.
  9. When done, select Finish.

 

Afterwards, restart your computer.

 

Moreover, I've added this article on how you can modify the emails for your customers and vendors: Create custom email templates in QuickBooks Desktop.

 

The Community space is up 24/7 to help with any of your QuickBooks concerns.

Fiat Lux - ASIA
Level 15

Quickbooks Pro 2020 is missing a PDF component in Windows 11

@Drew Dunk 

Are you using QBD 2020 Pro with a single user license?

Shelbey_WIW
Level 1

Quickbooks Pro 2020 is missing a PDF component in Windows 11

Thanks Drew Dunk. This solved my issue!

RocKelsey
Level 1

Quickbooks Pro 2020 is missing a PDF component in Windows 11

Thanks for the easy fix!

Rohi808
Level 1

Quickbooks Pro 2020 is missing a PDF component in Windows 11

Hi,

Neither of the above 2 fixes have corrected my issue. My QuickBooks still says "QUickBooks detected that a component required to create PDF file is missing," when I log in.

I am using "QuickBooks Enterprise Solutions 24." My Adobe Acrobat version is 2004.003.20112 64bit. Both my QB and Adobe are updated.

I can print reports, but I cannot save anything as a PDF. 

Any other suggestions?

 

Thank you.

Rohi

Irene R
QuickBooks Team

Quickbooks Pro 2020 is missing a PDF component in Windows 11

Thanks for taking the time to post your PDF concern in the Community, Rohi. Let's work together and resolve the saving PDF issue you're encountering in QuickBooks Desktop (QBDT).

 

First, let's run the QuickBooks Tool Hub to help fix the error. First, ensure to close QuickBooks for a simultaneous process. Then follow the steps provided below:

 

  1. Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub, then save the file where you can easily locate it. 
  2. Open the file you downloaded (QuickBooksToolHub.exe).
  3. Follow the on-screen steps to install and agree to the terms and conditions.
  4. Double-click the icon on your Windows desktop to open the tool hub when the installation finishes.

 

After that, run the QuickBooks PDF & Print repair tool. Here's how:

 

  1. In the QuickBooks Tool Hub, choose Program Problems.
  2. Click on the QuickBooks PDF & Print Repair Tool. This will take about a minute to run.
  3. Then try saving your PDF in our QBDT again.

 

However, if the issue persists, we can utilize another solution. Kindly proceed to Solution 2: Restart and reset your temp folder permissions in this material: Fix PDF and Print problems with QuickBooks Desktop. It is also best to seek guidance from your IT professional for further assistance.

 

Don’t hesitate to return to this thread if you have further queries about saving your PDF in QBDT, Rohi. I’ll be here to assist you at any time. Have a good one!

Deity Alpha
Level 6

Quickbooks Pro 2020 is missing a PDF component in Windows 11

@Rohi808 

Are you using Win 11?

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