Access Denied when trying to follow The QuickBooks Guide to Converting QuickBooks Desktop to QuickBooks Online

scottrussell · ‎June 10, 2020

I have tried two different Community logins and a support login and still get Access Denied on many of the links. In particular, I want access to https://quickbooks.intuit.com/community/Getting-Started-with-QuickBooks/Before-You-Start-The-QuickBo...

What is the problem?

Rose-A · ‎June 10, 2020

Hello, scottrussell.

I can help you convert your QuickBooks Desktop file into QuickBooks Online. Let's get started.

Before you convert your QuickBooks Desktop to an online version, there are certain limitations you need to know and feature differences between the two.

You can import transactions, but you can't export transactions from QuickBooks.
There is a maximum number of list entries that QuickBooks can process.
When importing assembly items, you can't import data in the item's custom fields.

Here's an article that you can check to know what data can be moved into QuickBooks Online: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

Once you're done checking, let's try to convert your file again. Be sure to right-click the QuickBooks icon, Run as Administrator, and log in as Admin. After that, updating the QuickBooks Desktop release version is a good start when it comes to fixing program-related issues.

Here's how:

Go to the Help menu and select Update QuickBooks Desktop.
Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
Select Get Updates to start the download.
When the download finishes, restart QuickBooks.

If you're still the same issue, you can follow the steps in this article to repair your QuickBooks: Repair your QuickBooks Desktop for Windows.

You can take a look at these pointers to know more about the converting process:

Move your QuickBooks Desktop file to QuickBooks Online

FAQs about converting from QuickBooks Desktop to QuickBooks Online

Let me know how the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're able to convert your file. Have a good one.

View solution in original post

Rose-A · ‎June 10, 2020

Hello, scottrussell.

I can help you convert your QuickBooks Desktop file into QuickBooks Online. Let's get started.

Before you convert your QuickBooks Desktop to an online version, there are certain limitations you need to know and feature differences between the two.

You can import transactions, but you can't export transactions from QuickBooks.
There is a maximum number of list entries that QuickBooks can process.
When importing assembly items, you can't import data in the item's custom fields.

Here's an article that you can check to know what data can be moved into QuickBooks Online: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

Once you're done checking, let's try to convert your file again. Be sure to right-click the QuickBooks icon, Run as Administrator, and log in as Admin. After that, updating the QuickBooks Desktop release version is a good start when it comes to fixing program-related issues.

Here's how:

Go to the Help menu and select Update QuickBooks Desktop.
Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
Select Get Updates to start the download.
When the download finishes, restart QuickBooks.

If you're still the same issue, you can follow the steps in this article to repair your QuickBooks: Repair your QuickBooks Desktop for Windows.

You can take a look at these pointers to know more about the converting process:

Move your QuickBooks Desktop file to QuickBooks Online

FAQs about converting from QuickBooks Desktop to QuickBooks Online

Let me know how the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're able to convert your file. Have a good one.

scottrussell · ‎June 10, 2020

After drilling down into this, Our number of targets is 445,878. Is Condensing the best/only way of lowering this number? Our company file is on a network share. Can the condense be run as it is?

DivinaMercy_N · ‎June 10, 2020

Welcome to the QuickBooks Community, @scottrussell.

Yes, Condense Data utility will reduce your file’s overall size and still keep all your data and details. It also helps to minimize the risk of data damage. Thus, this process is irreversible, you may need to create a backup copy of your file before condensing.

Additionally, If you're using your company file through a network, you need to run the Condensed Data Utility on the computer where it is stored. If on the server you'll need to copy the data in your PC and switch to single user mode. Once finished, copy the data on the server.

Here's how to Condense your data:

Go to the File tab.
Select Utilities.
Click Condensed data.

For more information, please refer to this article link: Use the Condense Data utility. This article will further discuss the things you need to know about the condense process.

Feel free to leave a comment below if you have further questions. I'll be around to help. Stay safe and take care always.

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Access Denied when trying to follow The QuickBooks Guide to Converting QuickBooks Desktop to QuickBooks Online