Account line items are blacked out

Thanks! That did the trick. How odd that the default color was black.

This is great information.  However, are we supposed to do this to EVERY account this happens to? I'll be honest I haven't paid attention to the account when it does happen, I've just closed QBDT and reopened and that did the trick. I have been having this issue for years, literally, and no one had an answer as to why this was happening. Intuit should have a real fix for all the accounts.

Thanks,

D.

I see that every company has a definite need, Whoadeb. 

I understand how convenient it is to modify and add distinct colors to each of your accounts. However, the ability to change them in batch is unavailable in the program. You can manually change this display in every account this happens to as this will allow you to select different schemes for each account.

Thus, I'd recommend sending this relevant feature request to our product engineers. This way, they'll consider this idea and will work on its progress to include them in our future product updates.

Here's how to send feedback:

1. Go to the Help menu at the top and select Send Feedback Online.
2. Click on Product Suggestion and enter your feedback or suggestions.
3. Once done, tap Send feedback.

To be updated with our latest news and updates, including product improvements, I'd suggest visiting the What's New section on your QBDT account or opening this link to view our product update blogs.

If you want to adjust your view preferences and change the display and Windows settings, refer to this guide that outlines the complete steps on how to perform each task: Fix screen issues in QuickBooks Desktop.

You can also visit the Community page to access the tools, articles, and resources you need to efficiently manage your business and any accounting processes.

You're always welcome to reply to this post for any additional queries when managing account displays and other company preferences. I'll be on this thread to further assist you.

Thanks for your answer.  But it happens in other places too!  Please advise.

I understand the importance of addressing the issue around the dialog box blacked out, Whoadeb. I'm here to help you in fixing this. 

Firstly, this concern happens when your QuickBooks Desktop (QBDT) hasn't been updated or has pending updates. To prevent this issue from occurring, I recommend updating your program update your program to its latest release.

If you've already updated QBDT and the issue persists, I suggest using QBDT Tool Hub since it's designed to help resolve common program issues. 

To get started, download and install the program. For the best experience, we recommend using Windows 10 (64-bit) and closing QBDT before using it. To do so, here's how:

1. Close your QBDT.
2. Download the latest version of the QuickBooks Tool Hub and save the file somewhere you can easily find it.
3. Open the file you've downloaded.
4. Follow the on-screen steps to install. Agree to the terms and conditions.
5. After installation, open the file by double-clicking the icon on your desktop or searching for it on Windows if you can't find it.

Afterward, you can use it to fix the issues you're having since each tab has a set of tools to help with different types of problems. Like the following: 

• Company File Issues
• Network Issues
• Program Problems
• Installation Issues
• Password Reset
• Help & Support
• Advanced Tools

For reference, you can check this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

If you have other concerns while using QBDT, don't hesitate to visit this website: Self-help articles. It contains helpful resources that will help you in navigating QBDT.

Don't hesitate to get back to this thread if you have further concerns about the blacked-out parts in your QBDT program. The Community space is always available at any time to assist you.