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beta4210
Level 1

Attach a document from scanner

I just upgraded to 2024 desktop version. In the 2021 version I used to be able to open a check or bill and click on attach file.  Then I was able to attach directly from the scanner.  This feather has disappeared in 2024.  How can I attach an image directly from the scanner?

5 Comments 5
4Gal
Level 11

Attach a document from scanner

You can use the following workaround created by @Reefseeker 

https://www.youtube.com/watch?v=8bNa7uaWeAI

 

Carneil_C
QuickBooks Team

Attach a document from scanner

Hello there, @beta4210.

 

I’ve seen that you’ve posted twice on the Community page. My colleague already addressed your query about attaching a document from a scanner. You can visit the link to view my colleague's recommendation: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-good-day-wmoed-you-came-... 

 

Please don’t hesitate to get back to us if you have any other questions or concerns with QuickBooks Desktop-related tasks. We’re always here to help. Take care always.

slopez14
Level 1

Attach a document from scanner

Making the employees take pictures of company files is really dumb plus telling employees to use their personal phones is extra dumb. The scan manager option needs to come back. for Company safety. I cant believe I just upgraded and this is being forced into

beta4210
Level 1

Attach a document from scanner

Well that's how we do it now but that is an extra step.  Plus now I have an entire directory of scanned images that I have to clear out periodically.  When the scan manager was available, the image would scan directly into Quickbooks.

beta4210
Level 1

Attach a document from scanner

That solution is not acceptable.  Employees will not be taking pictures of documents with their personal phones to upload into our company file.  This is not an acceptable workaround.  

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