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B
beta4210
March 12, 2024
Question

Attach a document from scanner

  • March 12, 2024
  • 2 replies
  • 2 views

I just upgraded to 2024 desktop version. In the 2021 version I used to be able to open a check or bill and click on attach file.  Then I was able to attach directly from the scanner.  This feather has disappeared in 2024.  How can I attach an image directly from the scanner?

2 replies

4
4Gal
Level 5
March 12, 2024

You can use the following workaround created by @Reefseeker 

https://www.youtube.com/watch?v=8bNa7uaWeAI

 

B
beta4210Author
May 30, 2024

Well that's how we do it now but that is an extra step.  Plus now I have an entire directory of scanned images that I have to clear out periodically.  When the scan manager was available, the image would scan directly into Quickbooks.

C
Carneil_C
Level 6
March 12, 2024

Hello there, @beta4210.

 

I’ve seen that you’ve posted twice on the Community page. My colleague already addressed your query about attaching a document from a scanner. You can visit the link to view my colleague's recommendation: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-good-day-wmoed-you-came-to-the-right-place-for-help-you/01/1410304/highlight/true#M212707 

 

Please don’t hesitate to get back to us if you have any other questions or concerns with QuickBooks Desktop-related tasks. We’re always here to help. Take care always.

B
beta4210Author
May 30, 2024

That solution is not acceptable.  Employees will not be taking pictures of documents with their personal phones to upload into our company file.  This is not an acceptable workaround.  

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