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TracyC2
Level 2

Barcode scanner compatible with Warehouse Manager in QuickBooks Desktop mobile

We want to use Warehouse Manager in QuickBooks Desktop mobile however all of the supported devices from Zebra are either discontinued or at end of life. Is there an updated list of supported devices not including Android cell phones? Or can anyone make a recommendation of a type/model they are using?  

4 Comments 4
Archie_B
QuickBooks Team

Barcode scanner compatible with Warehouse Manager in QuickBooks Desktop mobile

Hi there, TracyC2.

 

Let me share what I know about barcode scanners.

 

Any barcode scanner is compatible with QuickBooks as long as it meets the following formats:

 

  • The scanner must supports EAN-13 (International Article Number, formerly European Article Number) and Code-128 barcodes
  • The scanner must produce a single carriage return at the end of the barcode.

 

Also, please take note that serial port scanners are NOT compatible with the Enterprise Barcode feature. These are the supported mobile barcode scanner devices and their model:

 

  • Zebra TC20
  • Zebra TC25
  • Zebra TC51
  • Zebra MC40 (discontinued by the manufacturer but still supported)

 

Here's an article for more information on how to set up the barcode scanner.

 

Post your concerns or click the reply button for any follow-up questions about barcode scanners. I'm always here to help. Have a wonderful week!

TracyC2
Level 2

Barcode scanner compatible with Warehouse Manager in QuickBooks Desktop mobile

Unfortunately all of those Zebra models are either discontinued or end of life.  That is why I was asking about an updated list.  Or can we assume that the models they say they are being replaced by will also be supported devices?

JenoP
Moderator

Barcode scanner compatible with Warehouse Manager in QuickBooks Desktop mobile

I'll help with your question about barcode scanners, TracyC2.

 

For now, our engineers have not released an updated list of all compatible scanners. The available list that we have at the moment is the one that is shared in the first response. 

 

There are ways of checking if a scanner is compatible with QuickBooks Enterprise. You just need to make sure to check the following details:

 

  • It supports EAN-13 (International Article Number, formerly European Article Number) and Code-128 barcodes
  • It produces a single carriage return at the end of the barcode.

 

Aside from that, we've also added 3 Bluetooth bar code scanners for the Advanced Inventory Pick/Receive functionality. More information about these scanners is discussed here: Bluetooth Scanners for Advanced Inventory.

 

Check out this article for additional guidance and future reference Troubleshoot the Warehouse Manager for QuickBooks Desktop Mobile.

 

Don't hesitate to join us again in the Community or reply again if you need anything else. We're always here to help. 

TracyC2
Level 2

Barcode scanner compatible with Warehouse Manager in QuickBooks Desktop mobile

Thanks for the response but 2 of those 3 bluetooth scanners are also discontinued or end of life according to the suppliers.  I was just hoping to purchase a device that is supported by QuickBooks but all of the currently supported ones are being discontinued.

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