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bbeird-kstechser
Level 1

Can I stop check printing from including the vendor name twice in the address block?

When printing checks, the preview show a vendors name one in the "Pay to the Order of" location, and two additional times in the address block just above the memo field.
9 Comments 9
bbeird-kstechser
Level 1

Can I stop check printing from including the vendor name twice in the address block?

Moments after posting, I found the solution to my own problem. Figured I would share.. When I set up the vendors, I mistakenly included the vendor name in the mailing address box. QBO automatically includes the vendor name, and then was including the second one as part of the mailing address. I'm still not thrilled with QBO but this was on me.

SirielJeaB
Moderator

Can I stop check printing from including the vendor name twice in the address block?

Hello there, @bbeird-kstechser.

 

I'm delighted you were able to discover an answer to your concern. I also appreciate you giving your steps for resolving your printing check issue.

 

If you want further assistance handling your checks in QuickBooks Online, the Community is always available to assist you. Have a nice day ahead!

marya1a
Level 1

Can I stop check printing from including the vendor name twice in the address block?

not work

SheandL
QuickBooks Team

Can I stop check printing from including the vendor name twice in the address block?

Welcome to the Community, @marya1a.

 

I want to make sure that we'll be able to help you with your concern. But for me to be able to assist you, I need to understand more about what issues you have encountered on your end.

 

May I know what troubleshooting steps you've performed so far so that I can provide the best solution for your issue? I'd also appreciate it if you could provide a screenshot of your issue.

 

Don't hesitate to get back to us if you have other concerns. I'll be keeping an eye out for your reply.

marya1a
Level 1

Can I stop check printing from including the vendor name twice in the address block?

I do try to take out company name and only keep Vendor display name. But when I print the check still show 2 line vendor name on the address (no name on address ) 

Irene R
QuickBooks Team

Can I stop check printing from including the vendor name twice in the address block?

I understand how important it is to be accurate when printing checks, @marya1a.

 

There are some troubleshooting steps we can perform to get rid of this situation.

 

Let’s start by logging in to your QuickBooks Online account using a private or incognito browser. You can use these keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

From there, check if you can print the check successfully. If it works, go back to your regular browser and clear its cache for a smooth browsing experience.

 

Also, I recommend updating your Adobe Reader/Acrobat to the latest version to prevent printing issues. If you're using the updated one already, you can repair your Adobe installation to proceed.

 

In addition, you can refer to this guide if you need help on running a report with vendor totals.

 

Let me know if you have more questions about managing your vendors and their transactions in the program. I’ll be happy to assist you at any time.

Epollreisz
Level 1

Can I stop check printing from including the vendor name twice in the address block?

Me, too. I used to use the trick of deleting company name and leaving Vendor display name, but I still get two names in the address block. 

Epollreisz
Level 1

Can I stop check printing from including the vendor name twice in the address block?

I'm having the same issue. I know about the trick to delete the Company name and leave the Vendor name but this last month or so, I'm still getting two names in the Address block. I have nothing in First and Last name because they are companies. Just "Vendor Display Name" and "Name to Print on Check." The actual address doesn't have the vendor name in Address 1, either. I think it's an issue since the last major update. 

Epollreisz
Level 1

Can I stop check printing from including the vendor name twice in the address block?

Hey Marya1A,

 

I found another trick. If you see a check with the double name in Print Preview, stop, don't assign the check# and then go to the account to edit the check that's in the queue (or from check printing pane if you prefer). If you delete the name out of the actual address box, it fixes it. It seems that editing the Vendor after the check is made doesn't affect the check. I don't know if this trick has to be done every time you print, or if it will fix the account for future checks but it definitely helped today. Luckily I had a small check run this time. 

 

E

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