cancel
Showing results for 
Search instead for 
Did you mean: 
cpmud
Level 1

cancel acct

Cancel our account # [removed]. The office is closing and will no longer need your services.

4 Comments 4
BigRedConsulting
Community Champion

cancel acct

No one here can do that. Account changes can't be made in response to posts here.  Instead, contact Intuit - perhaps via phone.

CharleneMaeF
QuickBooks Team

cancel acct

We’re sad to see you go, cpmud. Not to worry, I'm here to make the process as easy as possible for you. 

 

You can cancel your account by going to the Customer Account Management Portal (CAMPs). I'll guide you how.

  1. Log into your CAMPs account.
  2. Select the QuickBooks Desktop Account you want to modify.
  3. In the Products & Services area, find your subscription or service, then select Details
  4. Verify this is the product or service you no longer need, then select Cancel Service under the active
  5. Please let us know why you are leaving so we can improve our services. After providing any details (optional), select Continue to cancel.
  6. Confirm your cancelation by selecting Cancel Now.

 

Also, as mentioned by BigRedConsulting, you can contact our QuickBooks Support Team to cancel your account. They're equipped with tools to perform the cancellation process.

  1. From the Help menu, select QuickBooks Desktop Help.
  2. In the Have a Question window, scroll down to click the Contact us link.
  3. This will display the Contact Us screen.
  4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
  5. Click the Search button to display the Start a Message button.

Contact QBDT.PNGContact QBDT 1.PNG

 

I've also included our QuickBooks Desktop cancelation policies article. This contains information about what will happen to your account after the cancellation.

 

Please let me know if there's anything else I can help you with. I'd be more than happy to assist you. Take care always.

CharleneMaeF
QuickBooks Team

cancel acct

Hi cpmud,

 

Hope you’re doing great. I wanted to see how everything about canceling your account. Was it successful? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

Aro reno
Level 1

cancel acct

So you can take our money but if we no longer need it there's a problem.. cancel my subscription 

Need to get in touch?

Contact us