Cannot communicate with company file.

1. **Check Your Network Connection:  I can access the company file across the network along with the full folder the file is setting in.

2. **Verify File Location:**  I have full access to file and folder across the network from the user to the server

3. **Update QuickBooks:** I don't see any update errors telling me to update.  

4. **Check Permissions:** I ran the tool thing where it checked all that

5. **Restart Everything:** A couple times.

@cubmanky 

Can you create a backup file (*.qbb)?

Hey there, @cubmanky. 

I appreciate you coming back and giving additional details about your issue. 

Based on the information you gave, I recommend contacting our Customer Support Team for further assistance. Here's how: 

1. Go to the Help menu. 
2. Press the QuickBooks Desktop Help option. 
3. Click the Contact Us button. 
4. Enter your question and problem, then tap let's talk. 
5. Scroll down and choose to Get a callback. 

It's that easy! 

Please let us know how the call goes. I'm only a post away if you need me again. Take care! 

yes I run backup every night