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Parcan64
Level 1

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Checking to see if there is any info on a timeline regarding the compatibility / update for QuickBooks Desktop for Mac 2021 with the new Mac OS coming soon, "Ventura"

 

Thanks 

104 Comments 104
Adrian_A
Moderator

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Hi Parcan64,

 

You can still install QuickBooks Desktop 2021 using the Ventura Mac OS. As long as the OS has the minimum Mac OS X v10.15.

 

You can check this reference for the detailed information on the compatibility: System requirements for QuickBooks Desktop for Mac 2021.

 

You can always visit our Help Articles page for more resources in managing your QuickBooks Desktop.

 

I'll be around whenever you have concerns with QuickBooks.

bdonovanw
Level 2

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

It does run; however, there are some bugs present.

For example, when I click on the "Invoices" button in the ribbon, it opens a tab with the "Invoices" open but also opens 14 untitled, apparently empty tabs as well. If I click on any of these unnamed tabs, the window closes entirely. I can close the tabs, but only if I am careful to not move the mouse and accidentally click any of the unnamed tabs, which again closes the window completely.

This exact same behavior occurs with "Write Checks" (which opens 13 tabs, instead of 14), "Enter Bills" (which opens 9 tabs), and "Online Banking" (which opens a blank tab, then a tab with "Account Association," and then 3 more blank tabs).

The application still works, so far as I have used it anyway, it's just exceedingly annoying to deal with these spurious, empty tabs.

Version is 20.0.9.982 R10, which the updater says is the current version.

ChristieAnn
QuickBooks Team

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Hi there, bdonovanw.

 

Welcome to QuickBooks Community. I appreciate you providing detailed information about your concern. Let me discuss how Ventura works with QuickBooks Desktop for Mac. Then, troubleshooting steps to ensure that you can manage your transactions tabs in QBDT smoothly.

 

It looks like you have already installed the new macOS update and you are aware Intuit is now working on making sure supported versions of QuickBooks are compatible. You may experience some unexpected behaviors using drop-down menus, printing, and opening the entries tab. We don't have an exact date for when our updates will be available but we are working hard to get them out as fast as possible.

 

For now, I also suggest running the  Verify and Rebuild Data Utilities in QBDT for Mac. The Verify Data utility identifies any potential data damage problem that might've caused some unusual behavior like opening empty tabs. While the Rebuild Data utility repairs damaged data in your company file. Beforehand, you'll have to secure a backup copy of your company file.

 

To Verify data:

 

  1. Go to the File menu.
  2. Scroll down to Utilities.
  3. Select Verify Data.
  4. Click OK.

 

To Rebuild Data:

 

  1. Go back to the File menu.
  2. Choose Utilities.
  3. Select Rebuild Data.
  4. Click on OK when you get the message Rebuild has completed.

 

For further details, you can open this article: Verify and rebuild data in QuickBooks Desktop for Mac.

 

Lastly, I'm adding this article to further guide you in effectively managing your business using QBDT for Mac: Help guide for QuickBooks Desktop for Mac. It contains topics about accounting, banking, and how you can manage various entries, and payments.

 

Let me know if you have other questions related to QuickBooks. I'm always free to help you whenever you need my assistance, bdonovanw. Take care and stay safe always!

bdonovanw
Level 2

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

I have run the Verify Data tool, which initially found an error. I then made a safety backup of my company file, and ran the Rebuild Data tool.

 

After that, I reopened the company file, and ran Verify Data again, which reported no errors.

 

I then clicked on Invoices in the ribbon, which did the exact same thing again: opened the Invoices in a tab, and 14 empty, untitled tabs after it.

GebelAlainaM
QuickBooks Team

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Thank you for getting back to the thread, @bdonovanw. I understand the urgency to fix this issue as soon as possible. I'm here to share some details on how we can resolve it.

I appreciate your effort in doing the suggested troubleshooting process to fix the error. However, you still get the same concern. In this case, I'd suggest reaching out to our QuickBooks Desktop for Mac support. I'll guide you through the steps below:
 

  1. Open a QuickBooks account.
  2. Go to Help, then select QuickBooks Help.
  3. Select Contact Us.
  4. Give a brief description of your issue to Continue.
  5. Sign in to your Intuit account and then click Continue with my account.
  6. Check your email for the single-use code and enter it to Continue.
  7. Then select a way to connect, you can either choose chat with us or Have us call you.
     

Please refer to this article for the support schedule hours: Contact QuickBooks Desktop support.

Let me also share this article for additional guidance and reference: QuickBooks Desktop Mac 2021 User's Guide.

Please feel free to write a comment down below if you have any additional concerns or clarifications. I'll be glad to assist you anytime!

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

@IntuitBrooks 

Fyi

 


@bdonovanw wrote:

It does run; however, there are some bugs present.

For example, when I click on the "Invoices" button in the ribbon, it opens a tab with the "Invoices" open but also opens 14 untitled, apparently empty tabs as well. If I click on any of these unnamed tabs, the window closes entirely. I can close the tabs, but only if I am careful to not move the mouse and accidentally click any of the unnamed tabs, which again closes the window completely.

This exact same behavior occurs with "Write Checks" (which opens 13 tabs, instead of 14), "Enter Bills" (which opens 9 tabs), and "Online Banking" (which opens a blank tab, then a tab with "Account Association," and then 3 more blank tabs).

The application still works, so far as I have used it anyway, it's just exceedingly annoying to deal with these spurious, empty tabs.

Version is 20.0.9.982 R10, which the updater says is the current version.


 

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Hello! I'd like to know when QuickBooks Desktop for Mac 2021 is officially supported on macOS Ventura. Where can I go online to check when QuickBooks Desktop for Mac 2021 is officially supported on macOS Ventura?

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

You can monitor this way

https:// quickbooks.intuit.com/learn-support/en-us/help-article/update-products/release-notes-quickbooks-desktop-mac-2021/L6eU8AYCh_US_en_US?uid=l9pu1vh9

 

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

This link does not seem to go to anyplace.

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

It looks like you put an extra space character after https:// 

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

IntuitBrooks
Level 9

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Yep - the tab thing is a bug on Ventura (whether it is Apple's or Intuit's is a matter of conjecture).  The good news is we have fixed it and have already released the update for QB Mac 2023 yesterday that fixes all the known Ventura issues.  We'll be releasing updates to older supported versions of QB Mac as soon as possible. Until then you should wait to update to Ventura.  The known issues are mostly UI related but annoying to work with.

 

When you see an update is available in QuickBooks you'll know that version has been upgraded. The update check is only done at launch so Quit and Relaunch QB every day or so  to check.

 

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Thank you IntuitBrooks! 

 

You mentioned "QB Mac 2023."

 

Is that a 2023 desktop version for Macs?

 

If yes, please provide a link where we can purchase the 2023 Desktop Mac version of Quickbooks.

IntuitBrooks
Level 9

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

yes - 2023 is the latest version. Here's a description. Feature videos should be on YouTube. https://quickbooks.intuit.com/learn-support/en-us/help-article/other-articles/new-quickbooks-mac-plu... 

 

As far as purchasing maybe someone else can provide a link? That's more a marketing function - I'm an engineer. I see it for sale on several sites when I google but I can't vouch for them.

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.


@simplequestionsimpleanswerplease wrote:

If yes, please provide a link where we can purchase the 2023 Desktop Mac version of Quickbooks.


 

@simplequestionsimpleanswerplease 

You should install the trial version to make sure it works on your machine.

https:// quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/download-trial-quickbooks-desktop-enterprise/L04IY8YVk_US_en_US?uid=l9qevdy9

 

then you have to purchase a new license for QBD 2023 Mac Plus through selected partners/resellers at this time. Send me a private message for details.

billhdz
Level 5

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.


@IntuitBrooks wrote:

yes - 2023 is the latest version. Here's a description. Feature videos should be on YouTube. https://quickbooks.intuit.com/learn-support/en-us/help-article/other-articles/new-quickbooks-mac-plu... 

 

As far as purchasing maybe someone else can provide a link? That's more a marketing function - I'm an engineer. I see it for sale on several sites when I google but I can't vouch for them."




But QuickBooks Desktop Mac Plus 2023 is not really a one time payment DESKTOP version, correct?  It's subscription based.  The word DESKTOP to me always meant non-subscription nor online.  

 

If it's not subscription base, I am interested in upgrading for sure.

 

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.


@billhdz wrote:

But QuickBooks Desktop Mac Plus 2023 is not really a one time payment DESKTOP version, correct?  It's subscription based.  The word DESKTOP to me always meant non-subscription nor online.  

 

If it's not subscription base, I am interested in upgrading for sure.

 


@billhdz 

They add the word "Plus" after Pro, Premier, and Mac to indicate that the license is subscription-based. They no longer offer QB Desktop with a one-time license since the 2022 version was released. The era of perpetual licenses is officially over.

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Thank you Fiat Lux and billhdz!

 

QBD 2023 Mac Plus a one-time purchase or a subscription?

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

@simplequestionsimpleanswerplease 

They add the word "Plus" after Pro, Premier, and Mac to indicate that the license is subscription-based. They no longer offer QB Desktop with a one-time license since the 2022 version was released. The era of perpetual licenses is officially over.

 

simplequestionsimpleanswerplease
Level 3

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Thanks! I sent you a private message!

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.


@simplequestionsimpleanswerplease wrote:

Thanks! I sent you a private message!


 

I have replied it. Hope it helps.

123joan321
Level 2

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Dead link.

Fiat Lux - ASIA
Level 15

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.


@123joan321 wrote:

Dead link.


 

@123joan321 

Which one?

MaryLandT
Moderator

Compatibility with new mac OS Ventura for QuickBooks Desktop for Mac 2021 version.

Hi there, 123joan321.

 

Are you trying to open the links I've outlined below?

 

 

If so, make sure you're using the following supported browsers when accessing the articles above. 

 

  • Google Chrome: version 78 or newer
  • Mozilla Firefox: version 76 or newer. 
  • Microsoft Edge: version 75 or newer
  • Safari: version 12 or newer (Mac only).

 

If you're referring to something else, please click the Reply button below and post your queries. I'll be right here to help you.

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