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emily74400
Level 1

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

Up until November 2024 I was able to send invoices from Quickbooks Desktop using my Yahoo business email/Turbify with no problem. I have used the 3rd party app password and it's been fine. Now, this is not working no matter what I try. I've turned off my virus software, opened QuickBooks as the administrator, deleted and added again the email, and have used various Yahoo email addresses I have access to. NOTHING WORKS. Over and over again I get the error that my username, password, or internet isn't working. HELP! I've been to every help article on QuickBooks with no luck. Did Yahoo/Turbify recently change something? Or has Quickbooks stopped working with Yahoo?

7 Comments 7
Chrea
Level 8

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

Do you have a new PC?

NerbynMaeI
QuickBooks Team

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

QuickBooks remains compatible with Yahoo email services., emily74400. I'll share some extra troubleshooting steps below to help you out.

 

I appreciate your effort in trying some troubleshooting steps that can help you fix your concern. To get this problem sorted out, I highly recommend using the QuickBooks Desktop Tool Hub, which is specifically designed to address common problems in QuickBooks Desktop.

 

If the issue persists, you can reach out to our QuickBooks Live Support team. It's best to consult with them, they have specialized tools for further checks and can provide immediate assistance.

 

To reach them, please follow these steps:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Enter the question, keyword, or topic you need help with.

 

When reaching our QuickBooks Online Support Team, please make sure to know the availability hours to make sure your concern will be getting in touch.

 

Here's the best time to contact:

Plus (Mac, Pro, Premier)

  • M-F 6 AM to 6 PM

Enterprise

  • Any time, any day

 

Lastly, I will drop these two valuable articles which will give you some insights about connecting online email services in QuickBooks Desktop and checking your email settings:

 

 

Automating invoice and sending through email streamlines accounting processes. If you have any further questions about emailing invoices with yahoo, feel free to Reply here. The Community team is ready to help.

emily74400
Level 1

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

No, I've been using the same one for about a year. Although there have been some Microsoft updates lately.

emily74400
Level 1

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

No, I've been using the same laptop for about a year. Although there have been some Microsoft updates lately.

Chrea
Level 8

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

Which QB Desktop year version?

Try to delete your email settings and add them back in QuickBooks.

emily74400
Level 1

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

I have Accountant's Plus 2024 version, but before I switched to it a few weeks ago, I was having the same problem with the 2023 version. And I did try deleting and re-adding my email and it didn't work. 

emily74400
Level 1

Emailing invoices from QuickBooks Desktop and Yahoo and Turbify

I have Accountant's Plus 2024 version, but before I switched to it a few weeks ago, I was having the same problem with the 2023 version. And I did try deleting and re-adding my email and that hasn't fixed the problem.

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