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JoanTC
Level 1

Encounter errors when execute batch request.

Hi Experts,
We use OAuth2 connection in our code and one of our customer create 5 invoices in a batch request. Recently they always encounter errors like:
1. Intuit.Ipp.Exception.IdsException: There was an error while communicating with the Ids Server. ---> Intuit.Ipp.Exception.CommunicationException: The Response Stream was null or empty.
   --- End of inner exception stack trace ---
   at Intuit.Ipp.Core.CoreHelper.CheckNullResponseAndThrowException(String response)
   at Intuit.Ipp.DataService.Batch.Execute()
   at Tc.Int.Platform.BSPQuickbooksOnline.BSPQuickbooksOnline.ExportTransactions(XmlNode xmlRequest)
2. Intuit.Ipp.Exception.ValidationException: Validation Exception was thrown.Details:Business Validation Error: The action could not be completed because another user was creating, editing or deleting a transaction with inventory products at exactly the same time. Please try again in 30 min. If the issue persists, please contact Customer Support..
Exception Detail: Business Validation Error: The action could not be completed because another user was creating, editing or deleting a transaction with inventory products at exactly the same time. Please try again in 30 min. If the issue persists, please contact Customer Support.

We tried to disconnect and connect again. Sometimes the request works for 1, 5 or 10 invoices but later the error persists. Could you help to check what's the root cause?

Thanks,
Steven
1 Comment 1
JanbonN
QuickBooks Team

Encounter errors when execute batch request.

Hello there, @JoanTC.

 

We have a dedicated forum that addresses questions like yours. I'd be happy to provide the steps for posting your concern there.

 

By interacting with our Intuit Developer community, you can receive assistance with software, QuickBooks API, and developer license-related questions. Our experts possess the knowledge and tools to diagnose and resolve the errors you're encountering.

 

Here's how to post your concern:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Click on Ask a Question.
  4. When prompted to sign in, log in to your Intuit account.
  5. Enter a short description of your concern and click Ask.

Additionally, you can refer to this article about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

The Community space is available 24/7 to address your invoices and QuickBooks concerns. Take care.

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