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I am consistently getting this error - Support team says it's because my data isn't syncing and wants $1999.99 to fix it for me --- is there another solution??? I just upgraded from QB Premier Pro 2022 to the 2023 version. I have been using 2023 for about two weeks now and then this error appears.
I'll share some guidelines you can follow if you encounter an error when QuickBooks tries to access the company file.
The following may be the causes of the error:
1. One or more of the QuickBooks Desktop Support Files are damaged. These files are:
2. The company file is damaged
3. Encryption software is installed
Here are some solutions you can follow.
Rename the QuickBooks support files:
Run the QuickBooks File Doctor:
You can refer to this article: Fix company file and network issues with QuickBooks File Doctor.
For detailed information, visit this article: Error -6000, -301: An error occurred when QuickBooks tried to access the company file.
I will also leave these articles for future purposes:
For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
Your installer file of QBD 2023 is corrupted and the error message is bogus. Reinstalling your QB program won't fix anything. Support has apparently decided not to publicly acknowledge the issue since last year. Unfortunately the Support team you spoke to by calling that phone number was not a real Intuit Support
Can you find the following files in the same folder?
90s.trf
QuickBooksDownloader.exe.config
QuickBooksDownloader.exe.manifest
Just upgraded to 2023 from 2022 and getting the same error -6000, -301. Called the telephone number on the screen and was told $2,000 to $3,000 up front to fix...never had problems with this before and cannot get it figured out. Has to be in the new version..? Funny thing is it is only showing the error on the server, all the work stations are fine.
I solved this - it is a scam from the installed file. Do not let them connect to your system.
Look for a folder called 'System 64' -- there is where the corrupt files are located.
I ended up wiping my system and reinstalled and all is fine now.
I recognize how this error message has affected your working productivity, @PGaeb. I'm here to share some possible reasons and fixes on how to isolate Error -6000 and -301. Let me walk you through the process.
Here are the possible reasons for the error:
Here are some troubleshooting steps you can perform:
Before anything else, make sure that your QBDT file is up-to-date.
Solution 1: Rename the QuickBooks support files:
Solution 2: Run the QuickBooks File Doctor:
Fix company file and network issues with QuickBooks File Doctor.
For detailed information, kindly visit: Error -6000, -301: An error occurred when QuickBooks tried to access the company file.
If the previous steps don't fix the problem, we recommend reaching out to our QuickBooks Desktop for more assistance. They have the expertise to thoroughly investigate the issue and provide you with a customized solution.
Moreover, to determine the most suitable Care Plan option for your supported version, it would be beneficial to refer to this article: Care Plans for QuickBooks Desktop.
Additionally, I'll also share this article that can help you find the most common issues in a company file and the rebuild tool fixes them: Verify and Rebuild Data in QuickBooks Desktop.
I'm looking forward to getting this sorted out. If you need any further assistance or have any more questions about QuickBooks, don't hesitate to let me know by adding a comment below. I'm always available to help.
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