How to adjust Line Space while typing to see all that is typed? Quickbooks Desktop 2020

I appreciate the complete details about your concern, @Hexious.

Depending on the description's length, the description field of the invoice line item automatically adjusts its size. Let's perform verify and rebuild to isolate any possible data damage or corrupted data.

Here's how:       

          1. Create a backup copy of your company file.

          2. Ensure your QuickBooks software is updated to the latest release version.

          3. To verify the data

                a. Click the File menu.

                b. Select Utilities.

                c. Choose Verify Data.

                d. If the Verify Data pop-up window appears, just click OK.

          4. To rebuild the data

                a. Go to the File menu.

                b. Choose Utilities.

                c. Select Rebuild Data.

                d. QuickBooks will prompt you to create a backup copy, click OK.

                e. Follow the on-screen instructions to complete the backup. 

                f. Once the process is complete, click View issues.

                g. Close the QuickBooks Verify/Rebuild Results window.

          5. Close and open QuickBooks again to ensure all components are updated.

          6. Identify damaged transactions based on the QBWin.log.

          7. Apply the appropriate fix on the transaction/s. 

You can read through these articles for more detailed steps about resolving top damage errors in QuickBooks:

• Resolve data damage on your company file

• Top data damage errors in QuickBooks Desktop
• QuickBooks File Doctor - Fix your Damaged Company File or Network

Keep me posted if you have other questions. I'm always here to help.

I appreciate the answer and I did follow these steps. There was nothing that said View Issues and there was no QuickBooks Verify/Rebuild Results window. I'm could not locate the qbwin.log and I figured the steps were for Windows users, but I have Quickbooks 2020 for Mac. Is there anything else I can do? My issue has not been resolved and now I'm even more confused because my Mac product doesn't seem to point to anything such as qbwin.log or a Verify/Rebuild Results window. 

I did leave out that it did find issue and it repaired them, but not log anywhere, nor an option to View Issues. I also did try the other links, but nothing helped (probably because it's for windows) and I didn't try the Quickbooks file doctor because it also seems to be for windows.

Thank you for getting back, @Hexious.

Yes, juVielL is correct. The description field automatically adjusts its size depending on the length entered. However, the Memo field can contain 4095 characters and only displays 30-60 characters on printed checks depending on the Print Settings.

To verify and rebuild data in QuickBooks Desktop (QBDT) for Mac, you can click Utilities from the File menu, then select Verify Data. If you don't receive a prompt stating QuickBooks has detected a problem, then, there's no issue with your QBDT file.

Since you're getting the same experience, I recommend reinstalling QuickBooks for Mac using the clean install. This helps removes QuickBooks with the installation files that were left behind to reinstall the program from a clean slate.

For the detailed reference, you can check this article: Reinstall QuickBooks for Mac using clean install.

If it doesn't make a difference, I encourage contacting our QBDT for Mac Support. They have the tools that can help check this behavior securely.

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks Product.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

Drop a comment below if you have any other questions. I'm always here to help. Have a good day!

I see. Thank you for the reply. I'm most likely not explaining my problem well. My specific problem is : the description field does not automatically adjusts its size depending on the length entered. It doesn't adjust at all; it's even difficult to scroll within the screen to see what's written. There is nothing worse than contacting quickbooks support, specially by phone, which is why I'm hopeful that someone will have an answer and I'm not forced to go through the aggravation of calling them. 

I appreciate you for getting back and giving additional clarifications to your concern, Hexious.

In QuickBooks Desktop for Mac, you can click on OPTION plus the RETURN key. This will add a line on the field allowing you to enter more data so you can view what's in the description field.

You may also want to read through the user's manual for QuickBooks for Mac 2019 to know more about the different features and functions of the software: QuickBooks Desktop for Mac 2019.

I'm always here if you have additional QuickBooks questions. I want to make sure everything is taken care of. Wish you all the best!

Thank you for the suggestion, but it's definitely not a solution to my problem. I can write as many lines as I want within the cell, but the cell will not adjust to show all the information written. In order to see what's written you have to select the cell and move within the cell to see what is written. I did look at the user manual before posting this question and there was absolutely no mention of a solution for my problem (or I didn't see one). Here are some screen shots that hopefully help explain what I mean.

Thanks for sharing screenshots and additional details, Hexious.

Our records show that the issue about the Description column has already been raised to our product engineers. They're currently working on this to resolve this as soon as possible.

We've also created a list of the affected users. For us to add you to the list, please contact our Phone Support Team. They'll be needing your account details so we can notify you as soon as an update is already available. You can follow the steps that are shared above on how to reach out to them.

Don't hesitate to visit us again if you need anything else. 

Thank you for the reply. I did end up contacting the Phone Support Team and it was as bad as I imagined. I'm not even sure if I did get added to that list, and the poor guy that I spoke to had the unfortunate time of hearing me say "I hate calling quickbooks", which I hope he didn't think it was directed at him. Calling quickbooks now shed light on another problem to which I will probably not find a solution and I will definitely not be calling back. I do appreciate all the replies though. 

Hello, @Hexious.

I appreciate your prompt response. Allow me to join the thread and help share additional information about this.

Since you've contacted our support team, I ensure that you've added to the affected user. Once added, our engineers will see how widespread this is, as well as any common components between those affected. You'll also get automatic email updates.

As always, you can visit our Help Articles page for QuickBooks Desktop if in case you need to learn some "How do I" steps.

Don't hesitate to click the Reply button below if you have any additional questions. Have a good one. 

I am having the same issue with Quickbooks Desktop for Mac. This was not a problem with Quickbooks 2016. I am not sure what to do, but it's very problematic.

This is extremely problematic and was not an issue in Quickbooks for Mac 2016.

This issue was already resolved, Darapa.

let's run a verify and rebuild steps to fix this matter. Please follow the steps below to do it:

To verify:

1. Go to the File menu, and then select Utilities.
2. Select Verify Data.
3. If the program doesn't find any problem, select OK.

Afterward, let's rebuild the program's data. Here are sequence in order to do it. From the File menu, select Utilities, and then Rebuild Data.

You can check this article for the detailed steps of this process: Resolve data damage with your QuickBooks Desktop company file.

I'm just right here if you have other concerns.

My issue was fixed in the latest update. I'm not sure if it was meant to fix it, but it did. I did find a new issue with the latest update, now I can't arrange vendors by balance amount in the vendor center.

The update was specifically created to resolve the issue with the line spacing in QuickBooks for Mac, Hexious. 

Have you tried clicking the small Arrow icon beside the Balance Total bar? That will allow to rearrange the list according to vendor's balances. 

If you're still getting the same result, please give us a short call so we can take a closer look at this. Please use the steps that were shared above on how to contact our phone support.

Please add another reply below if you still have other questions. We're always here to answer them for you.

There is no arrow in Quickbooks for Mac Desktop.

The arrow that's supposed to be there is not there. It is on the name tab, I can arrange that. That's no a serious enough issue to call Phone Support, the aggravation is not worth it one bit. Hopefully it will be fixed in a future update.

Has this issue been resolved?  I'm working on a Windows computer.

Is there a shortcut key to make the description line deeper instead on the sentences just running on to the right side and not being able to see what it says on the screen?

Let me share  an update about the missing arrow and the shortcut keys available in QuickBooks Desktop, Chelsea. 

The issue with the missing arrow on the name tab is specific to the Mac version of QuickBooks Desktop. This does not affect users on the Windows version of QuickBooks Desktop.

On the other hand, It seems that the issue you're experiencing with the description field not narrowing down automatically is specific to your Windows installation of QuickBooks Desktop. Normally, the description field should automatically adjust its width to display the full text without running off the screen.

Since that auto-adjustment is not occurring in your case, we'll need to  perform verify and rebuild to isolate any possible data damage or corrupted data.

To verify data:

1. In your QBDT file, go to the Window menu, then select Close All.
2. Go to File. then select Utilities.
3. Select Verify Data. If you see:
   a. QuickBooks detected no problems with your data—your data is clean, and you don’t need to do anything else.
   b. An error message—search for it on our QuickBooks Desktop support site for how to fix it.
   c. Your data has lost integrity—Data damage was found in the file. Rebuild your data to fix it.

To rebuild data:

1. Go to File, Utilities, and then select Rebuild Data.
2. QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
3. Select where you want to save your backup, then OK. Don’t replace another backup file. Enter a new name in the File name and select Save.
4. Click OK when you get the message Rebuild has completed.
5. Go to File, select Utilities then select Verify Data again to check for additional damage. 
   a. If the verification finds more damage, you’ll need to fix it manually. Search for the error(s) in the qbwin.log on the QuickBooks Desktop support site for how to fix it.
   b. If your error can't be found, you can restore a recent backup. Go to File then select Open or Restore Company.

For detailed steps, kindly visit: Verify and Rebuild Data in QuickBooks Desktop.

You can use keyboard shortcuts to do things more efficiently in QuickBooks Desktop. To know more about this, check out this resource: Keyboard shortcuts in QuickBooks Desktop.

If you have additional questions about keyboard shortcuts in QBDT, just let me know. We'll be here to help. Have a good one.