Well, TirzahC, although you may believe what you are saying, there are those who simply do not agree. “At Intuit, we take your safety seriously. We're here to ensure to keep your data and privacy safe.” What you are actually doing provides no additional safety for my data or my privacy. In fact anytime a third party is able to access my network a vulnerability is created for that party, or some nefarious fourth party, to gain access to my data and violate my privacy. That’s why my network is protected by both hardware and software firewalls. Physical access is controlled. It’s why we have closed all ports not specifically needed for the conduct of our business. We don’t support Telnet, or FTP, or anything else that we don’t actually need. Given the above, how, exactly, would allowing you, Intuit, into my system improve my data safety or privacy? It simply would not. You may be able to sell that story to someone who is unsure of the facts, but clearly there are plenty of people using QB Desktop that know what they’re doing and don’t want your help in this regard.
Intuit could have offered this as an option for those who wish this sort of service. You did not. Had you done so I would have simply said “thanks but no thanks.” The fact that you installed it without the knowledge or consent of desktop users can only mean that you intended to force users to give you access to their systems. For what real purpose? The very lack of transparency suggests it was not to benefit users, but to benefit Intuit. Bad on you!
