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Global2479
Level 1

How to reserve an Unknown incorrect transaction

I made an unknown mistake and wondering how to reverse it. When I’m entering a new PO today, there is two old PO show up and asked me if I want to make that change and I accidentally click yes. Now my inventory is wrong. When I run a audit trail, the incorrect transaction show up as “ item receipt”. I tried to fix it by clicking into the “item receipt” then “ revert”. And i made it all messed up. Please help. Thanks!

1 Comment 1
Rasa-LilaM
QuickBooks Team

How to reserve an Unknown incorrect transaction

Thanks for turning to the Community about your concern, Global2479.


Let’s delete the item receipt in question to correct your inventory records. The process is a breeze, and I’m here to help you accomplish it.


Before we proceed, create a backup of the company file to keep a copy of your previous data. Once done, follow the steps below to remove the entry.


Here’s how:

 

  1. In QuickBooks Desktop (QBDT), click the Vendors menu at the top bar to select the Vendor Center.
  2. Go to the Transactions tab to see the lists of transactions.
  3. From there, choose Item Receipts and double-click on the entry you’re working on to view more details.
  4. In the Item Receipt screen, click the Delete icon and tap OK to confirm the action.delete qbdt.png

 

To learn more about removing entries, check the following article: Batch delete or void transactions in QuickBooks Desktop Accountant Edition. It includes instructions on how to filter for specific transaction types or sort the columns on the transaction list.

 

You can go over this reference for additional resources: Accounts Payable workflows in QuickBooks Desktop. It provides information on how to keep track of the money you owe to your vendors:  From there, you’ll see the links on how to perform each task in QBDT as well as screenshots for visual reference.


Drop a comment below if you need help keeping your inventory record correct. I’ll pop right back in to assist further. Have a great weekend ahead. 

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