Let me help you sort this out, @spencermartincpa.
May I ask what specific error did you receive while trying to install the software? This is for me to provide an accurate information to resolve this installation concern.
One possible reason you're unable to successfully install QuickBooks on your end is due to its system requirements. Kindly make sure to use the compatible OS version before initiating the installation process to avoid crashing the software.
In the meantime, let's re-run the installation process on your device. Here's how:
- Download QuickBooks Desktop.
- Locate the downloaded QuickBooks executable file, then, click Yes to All.
- Click Next.
- Agree to the Software License Agreement, then choose Next.
- Type in your License and Product numbers, then select Next.
- Choose the type of installation for the computer:
- Express: This allows the installer to make the recommended choices for you.
- Custom and Network Options: If you'll be using multiple versions of QuickBooks Desktop on the computer.
- Select where you will be using QuickBooks:
- I'll be using QuickBooks on this computer.
- I'll be using QuickBooks on this computer, and I'll be storing our company file here so it can be shared over our network.
- I won't be using QuickBooks on this computer. I will be storing our company file on this computer so it can be shared over a network.
- Choose a new install location, then click Install.
- Select Open QuickBooks to get started!
- After installation, activate QuickBooks and Register QuickBooks Desktop.
If the error persists, you can run the QuickBooks Install Tool and perform the clean install for Windows.
If you’re having difficulty with the steps above, I’d recommend contacting our Technical Support Team. An agent will be able to further assist you via secured remote access session.
Here’s how to contact us:
- Visit: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks Version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Feel free to click the Reply button if you have other questions about installing QuickBooks Desktop for Accountants. I'm always here to help.