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I went to open my compny in quickbooks and got this error:
The document “[my company's file name]” could not be opened. QuickBooks cannot open files in the “iCloud synchronization file” format.
Does anyone know what has happened how to retrieve my file?
Hi there, @mtwelty.
Let's rename or move your company file to a different folder to resolve this. Let me guide you how.
To rename your company file:
Then to move your company file:
I also encourage checking our Help articles page for QuickBooks Desktop (QBDT) for Mac. From there, you can read some of our great articles that can guide you in your future tasks.
Do get back to us whenever you have other concerns or questions. I'm always around to back you up. Have a great day and always stay healthy.
You cannot "run" company files that are located on icloud. You can use icloud to save backups and download a backup to hard drive to restore from but your company file should always reside on the same hard drive as the software program running it