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Fernando154189123
Level 2

IP Lock the company

 We want to have our company to only allow people the ability to login from our work IP and that's it. I know other similar programs allow this and when I talked to support they said this is possible but requires our IT to get involved. Could someone explain if this is possible.

6 Comments 6
AlcaeusF
Moderator

IP Lock the company

Hi Fernando,

 

Thank you for posting here in the Community. I'm here to clarify things about controlling QuickBooks Online account access to specific work IPs.

 

I can see that the product you're using is the cloud-based version of our financial software. A direct setting to allow access to a specific address for your QBO account is unavailable.

 

You can follow the suggestion of our support to reach out to your IT for further assistance. This way, they can perform the necessary actions regarding the access on your behalf.

 

Aside from controlling the IP addresses, you can also manage the account access of the users. Providing the correct permissions also controls the sharing of financial data in QuickBooks.

 

We also have tips to keep your account secure and how we protect your financial information. For more information, check out this link: Privacy and security in QuickBooks.

 

Let us know if you still have more questions about managing QuickBooks access by leaving a reply. We'll be here to help. Take care, and have a great rest of the day.

Fernando154189123
Level 2

IP Lock the company

Does other QuickBooks software (pro I believe) give me this setting? And are there any options to force employees to have 2 factor on by default?

Maybelle_S
QuickBooks Team

IP Lock the company

Hello there, Fernando.

 

I understand your concern about restricting access to your company's QuickBooks account to your work IP. It is a security measure that may require your IT team's involvement to set up.

 

QuickBooks Online (QBO) allows location-based access restrictions, but I recommend consulting your IT team for specific guidance. They can also help enable two-factor authentication by default for your employees.

 

Additionally, QBO allows you to add multiple users to access your account and work simultaneously. You can check these articles for more information: 

 

 

Furthermore, if you want to add an accountant to access your file, use this link as your reference: Invite an accountant to review your books.

 

Let me know if you have other questions about managing user access in QuickBooks. I'm always here to help. Take care.

4Gal
Level 11

IP Lock the company

@Fernando154189123 

I know other similar programs allow this

 

Which similar programs do you mean? Are they cloud based apps?

Fernando154189123
Level 2

IP Lock the company

You mentioned location based restriction. How do I enable this? Who can I talk to to have this activate.

MariaSoledadG
QuickBooks Team

IP Lock the company

Let me elaborate some information about this, Fernando.

 

QuickBooks Online (QBO) is a cloud-based software that simplifies and streamlines the accounting, tracking, and reporting and for the most part, guarantees that the process of managing your company finances will be much easier.

 

Since QBO is a cloud-based, it doesn't have a built-in feature to check the IP addresses of user activity or log activity and doesn't support location-based restrictions.  You can coordinate with your IT support for further guidance.

 

In the meantime, you can use a third-party application to take control of the restriction. Again, reach out to your IT since they are more knowledgeable in the technicality in terms of computer systems. To access the website, go through this link to search for an app that works best with QuickBooks: QuickBooks Online Applications. You can check out its' reviews and ratings to ensure you've selected the correct application needed for your business:

 

In addition, when working with QuickBooks, you can manage their roles and limit their access to specific task. I've added this article for more details: User Roles and Access Rights in QuickBooks Online.

 

You can always reach out to us if you have any additional questions about QuickBooks. We're happy to hear you and ensure to cover all your needs.

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