Locked out of QB until I resubscribe, I need other options.

Hello forestqueen,

I'm here to answer your query about the QuickBooks subscription.

The moment you unsubscribe to QuickBooks Online (QBO), you have read-only access to the account for a whole year. Beyond that, you can no longer access it.

Moreover, yes, you can continue working on the Simple Start version and bring in your QuickBooks Desktop (QBDT) data. Since your QBDT is 2018, you can move your data to QuickBooks Online with an online tool.

Furthermore, I've added these articles that have detailed information on what you should do after migrating to QBO:

• Steps you should take after you move your QuickBooks Desktop file to QuickBooks Online to make sure ...
• About your QuickBooks Online account

Keep me posted whenever you have concerns about migrating your data.

I have Quickbooks 2022 currently, but can't open it to export files because I'm locked out. Can I import from there to the Simple online?

2nd question... can I reinstall 2018 and use it instead of online? I'd like to export everything from 2022 to the 2018 software. 

Hello there, @forestqueen. Let me join this thread and provide you with some insights about your QuickBooks queries.

I know some steps you can perform that can help you retrieve your QuickBooks Desktop (QBDT) data and import it into QuickBooks Online (QBO). 

Before anything else, make sure that:
 

1. Your chart of accounts balances are up to date and accurate.
2. Your balance sheet with your latest tax return.
3. Reconcile your bank and credit statements.
4. Pay any outstanding invoices.
5. Finish any outstanding payroll runs or payroll tax payments.

Let me walk you through the steps for a seamless process:
 

Step 1: Open the online tool.

1. Select the link for your QuickBooks version:
   a. QuickBooks Pro/Premier
   b. QuickBooks Enterprise
   c. QuickBooks for Mac
   
   i. Convert your QuickBooks for Mac file to QuickBooks for Windows before you use the tool.
    
2. Select Get Started, then sign in with your Intuit Account.

Step 2: Upload your company file.

Follow these steps to upload your company file.

1. Select Select File then browse to the supported QuickBooks Desktop file you want to move.
   Note: You can only upload one file at a time.
2. Select Open to upload the file.
   a. Alternatively, you can drag and drop your QuickBooks Desktop file to upload it.
3. Once your file is uploaded, we’ll auto-update it to the latest version of QuickBooks Desktop. Next, you'll see an option to move to QuickBooks Online.
4. Next, you'll see an option to move to QuickBooks Online.
5. Follow the on-screen instructions to guide you through the move to QuickBooks Online.
6. If your books fail to update to QuickBooks Desktop or move to QuickBooks Online, contact customer support.

For detailed information, kindly visit: Move your books to QuickBooks Online with an online tool.
 

Furthermore, I understand the convenience of using QBDT 2018 and importing files from QBDT 2022. However, it is not possible to open higher-version files in a lower version of QuickBooks.

Additionally, you may also want to explore this link to watch step-by-step videos to learn your way around QuickBooks: How-to-videos in QuickBooks Online.

Feel free to leave a comment below if you require further assistance or have any additional QuickBooks queries. I'll be sure to get back to you with the necessary help.

This this an AI responding to me? I can't even open my 2022 Quickbooks Pro desktop because I'm locked out. That's the original problem so I can't even make a backup to import to the online version.

@forestqueen 

You were using QBD 2022 Pro Plus for a single user, correct?

Contact me in private and we can offer a few options to secure your historical data.

I see you're currently experiencing difficulties accessing your 2022 QuickBooks Pro desktop and are unable to make a backup for importing into the online version, @forestqueen.

I can imagine how frustrating and inconvenient this situation must be for you. Please know that I'm here to assist and help you get you back on track.

It seems that you were locked out of the QuickBooks 2022 program, possibly due to an expired license. To rectify this, I suggest renewing your subscription to continue using the program. Otherwise, you can utilize a free trial version. 

Once you have accessed your company file, you can begin the process of importing your data into your QuickBooks Online account. For step-by-step instructions, please refer to this article: Move your QuickBooks Desktop file to QuickBooks Online.

Moving forward, it's important to ensure that you have a backup copy of your file, as you are unable to open it on a higher version and revert back to a lower version. You can use this reference to guide you: Back up your QuickBooks Desktop company file.

In addition, the QuickBooks Community support is comprised of real people who have extensive expertise and understanding of the product, as opposed to being AI-based.

To provide you with further guidance on the necessary steps after migrating your QuickBooks Desktop file to QuickBooks Online, we have a resource available for you to reference. This resource will help ensure that your data is prepared and ready for use: What to do after you move from QuickBooks Desktop for Windows or Mac to QuickBooks Online.

Tag my name if you need additional help. Please know that I'm here always and will do my best to assist you in resolving any QuickBooks concerns. Let's work together to find a solution and get you back on track with your QuickBooks software.

Once I do the free trial, will I be able to backup and import my company into the Simple Start online?

I’m in the same boat! This is extortion!!!

@ccliff06 

Contact me in private for a workaround.

The problem is that Intuit is insatiably greedy