Yes, you're correct, @norco-treasurer.
To help you upgrade from QuickBooks Desktop 2012 to 2021, I highly recommend reaching out to our technical support team. This way, they can guide you on the process of upgrading your QuickBooks. They can also provide you the trial license for QuickBooks Desktop 2015 version. To connect with them, please follow these easy steps:
- Select the Help menu.
- Click QuickBooks Desktop Help.
- Hit Contact us.
- Enter Upgrade from QuickBooks 2012 to 2021, in the Tell us more about your question box.
- Tap Search.
- Choose either Call us or Message us.
For your reference, please see this article: Upgrade to newer versions of QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.
Once the upgrade is done, you'll now need to upgrade your company files so you can use them on the newer version of QuickBooks. To get started, head to the Upgrade your company files after you switch to a new version of QuickBooks Desktop page at this link.
If you have further questions about upgrading your QuickBooks, please let me know by posting a reply below. I'm always here to help. Have a good one.
