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Join nowquick books desktop for Mac 2020 . when I opened QuickBooks this morning the home screen was changed and I do not know how to get it back. I have attached a screen shot of the home page as it looks today. I have never seen it like this and want it to belike it was yesterday. Also I cannot find out how to speak to a real intuit support person and the chat does not work.. Please help
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You are looking at the Snapshot view. My guess is you want the Home page/Navigation view. To get that click on the little icon in the top left of the window that looks like a compass. You probably clicked on the Snapshot icon by mistake (the one that looks like a graph).
Hello there, @aral4665.
Thanks for posting in the Community space and sharing a screenshot with your concern. I’m here to share with you some steps that we can perform to isolate this issue.
You can change the display setting of your QuickBooks Desktop Mac in case you have a newer high-resolution monitor.
You can change the default setting of your QuickBooks Desktop Mac in case you have a newer high-resolution monitor. Before doing so, change your display and view preferences in QuickBooks. Let me show you how.
Once done, change the icon bar's setting to the top. Then let's make sure to save the desktop view. Here's how:
After that, please close your company to take effect the changes. If the issue persists, let's change your screen resolution to at least 1024 x 768 or 1920 x 1080. Please note that changing your Windows settings hits all programs on your computer, not just QuickBooks.
For more information, check out this article: Fix screen issues in QuickBooks Desktop.
In case you still need to contact our Customer Support Team. Just check this article on how to reach them: QuickBooks Desktop Support Team.
Also, I'm adding these articles that can help you fix any program errors in QuickBooks:
Should you have other concerns or questions, let me know in the comment section. I'll be around to help. Take care and stay healthy
thanks but i am using QB desktop for MAC 2020. your instructions are for windows . Also the screen shot i sent shows the home screen as it is now. Yesterday the home screen looked different, It was amallwe and had links on it please clarify and help. thanks
Hi there, @aral4665.
I can see here that you’ve posted twice in which this is the duplicate post: https://quickbooks.intuit.com/learn-support/en-us/other-questions/quickbooks-desktop-for-mac-2020/01...
You can refer to the resolution provided by my colleague.
If you need further assistance while working with QuickBooks, you can always drop a comment below. Have a great day ahead!
You are looking at the Snapshot view. My guess is you want the Home page/Navigation view. To get that click on the little icon in the top left of the window that looks like a compass. You probably clicked on the Snapshot icon by mistake (the one that looks like a graph).
Simple!!! Thank you
@IntuitBrooks wrote:You are looking at the Snapshot view. My guess is you want the Home page/Navigation view. To get that click on the little icon in the top left of the window that looks like a compass. You probably clicked on the Snapshot icon by mistake (the one that looks like a graph).
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.