pay enabled invoices are no longer available for this version of quickbooks

Hello, BBPI. 

These pop-ups usually serve as a helpful reminder on the system. You can hide them if you keep seeing these popup ads over and over.

Here's how to turn off product and service pop-up:

1. Open your QuickBooks and go to Edit menu.
2. Select Preferences.
3. Then choose General on the left-side panel.
4. Click the My Preferences folder.
5. Check the box next to Turn off popup messages for products and services.
6. Once done, click OK.

Make sure to restart QuickBooks for this change to take effect. 

Also, please scan this link to learn the improved features of our upgraded system: What’s new in QuickBooks Desktop 2022. 

Know that I'll be right here to assist you further, should you need anything else. Take care always.

Thanks for the process provided.  I had already changed the settings in preferences.  However, I had not restarted.  I did that and there was no change (still get a message about pay enabled invoices no longer supported please upgrade).  I went through the process again adding the step of using Quickbooks Tool Hub Quick Fix program issues for good measure.  The issue still persists.

Hi there, @BBPI. 

Thanks for trying the suggested steps provided by my colleague above. Also, thanks for taking things a step further by utilizing our QuickBooks Tool Hub.

Since you have your preferences set correctly, let's run some manual release updates to your QuickBooks Desktop to help clear the upgrade message. 

Here's how:

1. Go to the Downloads & Updates page.
2. From the Select Country dropdown, select your country.
3. From the Select Product dropdown, choose your product.
4. From the Select Version dropdown, click on your version (year).
5. Tap on Search.
   • 
6. Once you click on Get the latest updates, the download will automatically begin in your browser. Once the download completes, click on it and the install will begin. 

For additional details about release updates, check out Update QuickBooks Desktop to the latest release. 

Please let me know if you have any questions or concerns. Take care! 

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@BBPI wrote:

My Quickbook Pro Desktop 2019 is no longer supported.  Since only the plus subscription is available I've decided to stay on this version. 

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@BBPI 

You can purchase the one time license for QBD 2021 Pro/Premier or QBD 2022 Accountant to upgrade your version.

Followed those instructions, used Quickbooks Tool Hub on company file and program and rechecked all settings.  Still get message every time I do an invoice that "Pay enabled invoices are discontinued for this version of Quickbooks.  Upgrade now"

Hello, BBPI. 

QuickBooks Desktop Pro 2019 is no longer a supported version, and that's likely the cause of the error. I suggest upgrading to the latest QuickBooks desktop version.

You can browse these links for additional information about this: 

• QuickBooks Desktop service discontinuation policy and upgrade information
• QuickBooks Desktop Discontinuation FAQ for Payroll

Additionally, refer to the following link to know our latest plans and pricing: Choose your QuickBooks Desktop product. 

Get back to me here in the Community. All hands are open to help you further. Have a great day!

Where do I find a one time license for QB 2021 Pro Desktop?

I'm happy to see you again here in the Community, @BBPI. I can help you find the license number of you QuickBooks Desktop (QBDT) Pro 2021.

There are options to locate your license number depends on how you purchase the product. You can press F2 on your keyboard.

Another way is to visit the Customer Account Management Portal (CAMPS) an get your product and license number from there. But, make sure your product was registered before.

Furthermore, if you purchase the product from authorized retail stores, you can see your license and product numbers in the original product packaging.
 

You can also refer to this article for more details: Find QuickBooks Desktop license info

.If you need guide on how to set up your QuickBooks Desktop, you can visit the following articles:
 

• Install QuickBooks Desktop
• Get started with QuickBooks Desktop
   

Thanks for reaching out to us today. This forum is always open for your QuickBooks concerns and I'm also here to help. Take care of yourself always!

@BBPI 

Click our username and send a private message to us. We can help to obtain the license.

So, I've upgraded to QBD Pro 2021.  What do I do to make the pay enabled invoice nag not come up when this version is no longer supported (since I don't use pay enabled invoices)?

Thanks!

Thanks for coming back to us, @BBPI. 

I appreciate you upgrading to the QuickBooks Desktop Pro version in 2021. We can enable payments from your QBDT preference if you want to disable the pay-enabled invoice pop-up on your screen.

First, sign up for QuickBooks Payments if you haven’t already. Otherwise, connect your existing account to QuickBooks Desktop if you already have a QuickBooks Payments account. 

Then, you can now turn on the payment options. I’ll show you how: 

1. Go to Edit ✎ and select Preferences.
2. Select Payments and then the Company Preferences tab.
3. In the Online Payments section, select the payment methods you want to make available to all customers. Then select OK.
4. Select Apply to existing customers.
   
   

Once the payment option is enabled, the pay-enabled invoice pop-up will also be disabled from our screen.

Alternatively, we can close the pop-up window on your screen if you don’t want to turn on the options. 

Please know that this will become your default payment setting for all invoices. Feel free to read this article for further guidance about this process: Send online invoices in QuickBooks Desktop. 

Furthermore, here’s a resource that can guide you in the future when you’re ready to take payments from your customers: Receiving and processing payments in QuickBooks Desktop.

I’m always ready to assist you if you have any other questions or concerns about managing your invoices and payments in QuickBooks Desktop. Tag me in your reply, and I’ll sprint back into action. Keep safe!

All these instructions seem to be how to turning on pay enabled invoices.  I don't want them turned on and according to the steps in the response and in the linked articles I'm set correctly to NOT have them which is correct.  I want to make sure when QBD Pro 2021 is no longer supported by Intuit that I'm not inundated again with the pop up telling me pay enabled invoices aren't available when I didn't have them turned on in the first place.

Hello there, @BBPI.

I understand the significance of disabling ads or notifications in QuickBooks Desktop. I'm share some insights about the pop-ups you encountered within your invoices.

The pop-ups will appear on the screen when your product is no longer supported. It's a system-generated reminder if you need to enable paying invoices or not.

In addition, you can visit this article on how to manage your QuickBooks Desktop subscription and services.

Please let me know if there is anything else you need, I'll do it for you. You can reach out to the Community at any time. Take care!