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AWALLS22
Level 1

problems viewing paychecks

hi. I recieved a link for intuit to view my paychecks and such BUT the password to get onto intuit is not the same to get your paycheck info. you need to either have a turbo tax, mint, or quickbooks password and I don't have an account or do my taxes with any of those sites. What do I do?

1 Comment 1
MichelleBh
Moderator

problems viewing paychecks

I can help you view your paychecks, @AWALLS22.

 

I have some troubleshooting steps for you to view your paychecks in your account swiftly. Such that you can review and print your paystub anytime. 

 

Let's reset your QuickBooks Workforce password to resolve the problem. Let me show you how. 

 

  1. Go to the QuickBooks Workforce sign-in page. 
  2. Enter your Email or User ID and Password in the box. 
  3. If you received an error, click the I forgot my user ID or password hyperlink on the bottom part. 
  4. Enter your phone number, email or user ID in the field. 
  5. Check the code and type it in the box. 
  6. Follow the on-screen instructions. 

 

Once logged in, select Paychecks and choose the appropriate date range. You can view multiple paychecks up to one year at a time. For the complete steps, check out this article: View your paychecks and W-2s in QuickBooks Workforce.

 

If the issue continues, I'd recommend contacting our Customer Care Team. They can take a look at your account and help you from there. We are available from Monday through Friday, 6:00 AM to 6:00 PM PT. 

 

Here's how: 

  1. Go to this Workforce chat link. 
  2. Enter your email address, name, and concern in the box. 
  3. Click the I'm not a robot, then Start Chat.

qbo workfroce call.PNG

 

Additionally, here are some articles that can help you turn on the notification if there's a new pay stub and other related matters. 

 

 

As always, I'm just a post away if you have any other concerns or follow-up questions about your credentials. Stay safe. 

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