Quickbooks 2017 accountant dose not open in windows 11

Hello there, OldGrey.

Let me clear up the situation so you can open QuickBooks Desktop 2017. Currently, only QuickBooks Desktop 2022 (Pro Plus, Premier Plus, Pro, and Enterprise) R3 or later is certified as fully compatible with Windows 11 64-bit.

If you choose to use Windows 11 for other QuickBooks versions, there may be some unexpected issues with the software. You can try performing the solutions provided in this article: Fix issues when QuickBooks has stopped working.

If it still doesn't work, you can install the QBDT 2017 version on the old Windows and continue using the program. Otherwise, I suggest upgrading to the latest version to prevent issues when opening QuickBooks.

In addition to this, our team is working to ensure compatibility. We’ll share any new information here and when the compatibility certification process is complete. Find out more about current system requirements by clicking the link I've outlined below.

• System Requirements for QuickBooks Desktop 2023.
• System Requirements for QuickBooks Desktop 2022.
• System Requirements for QuickBooks Desktop 2021.

Let me know if there’s anything else I can do for you. I’m happy to help.

Thank you for your help. I think I will get rid of windows 11 and install windows 10. Then both quickbooks 2017 and my Canon image class lazar printer will work again.

Hello there, @OldGrey.

I'm glad my colleague was able to give you insights and clear out questions about your query. We'll be happy to help you if you need further assistance with your QuickBooks-related query.

Feel free to let us know here in the Community space. Stay safe!

@OldGrey 

Try to reinstall QB in Win 8 compatibility mode. Otherwise, try downgrading your Windows OS to Win 10 Home with IE11 running.

I am retired & have just been using the QB Pro 2017 as my checking account register to balance vs my bank statements. All of a sudden, it won't work. I have no desire to pay for an update of QB: why did this happen now? 

Having issues using QuickBooks Pro 2017 will surely delay your working progress, golfdenthal. Let me provide some information to resolve this matter.

Before we proceed, could you please specify what won't work on your end when using QuickBooks Pro? Providing this additional information will help us understand the issue better and offer the most accurate resolution.

If your QuickBooks Pro 2017 is encountering freezing issues, you can check its compatibility to ensure a seamless performance as using older versions can have unexpected issues. Here are the supported operating systems (OS):

• Windows 10, all editions including 64-bit, natively installed
• Windows 8.1 (Update 1), all editions, including 64-bit, natively installed
• Windows 7 SP1, all editions including 64-bit, natively installed
• Windows Server 2012 R2, Windows Server 2008 R2

On the other hand, if you encounter problems with the features in QuickBooks Pro 2017, consider using the solution provided to fix issues when QuickBooks stops working on your computer.

Moreover, you can visit this article if you want to compare the list of transactions on your bank statement and in your account: Reconcile an account in QuickBooks Desktop.

If there's more I can help you with about QuickBooks Pro 2017, or if you require further assistance on other concerns regarding QB-version, don't hesitate to come back. I'll be here and ready to assist you every step of the way.

JustinDaveC,

Thanks for your reply. I cannot even open the QB Pro 2017 program as I always did by double clicking on the icon, or going into the start menu & clicking "open". When I tried to use your email to get the QuickbooksToolHub, the download attempt fails & I get a message that "QuickbooksToolHub.exe was blocked because this type of file can harm your device". I have Windows 10 Home, so, if your compatible OS list is  correct, it should work (as it always did for many years since I have had this computer). As far as I know, nothing has changed in my computer: perhaps there was an automatic Windows update?? Any suggestions on what might have caused the QBPro 2017 to stop opening? Any idea on how to get it to work again? Thanks.

PS to my previous message: My Windows 10 Home system is version 10.0.19045 Build 19045. Thanks.

@golfdenthal 

We are still able to run QB Desktop 2008 or later on Win 10 Home without any issues until now. Can you take a screenshot of the error message?

Hello, Golfdenthal.

I will share some information that will assist you with your concerns about the QuickBooks Pro 2017 program.

QuickBooks Desktop (QBDT) recommends upgrading every three years to maintain compatibility with your company files. As you are on Windows 10 Home, it is compatible with QB Pro 2017. The error message you are seeing is related to your browser's security settings.

When you get a warning message such as "QuickbooksToolHub.exe was blocked because this type of file can harm your device.", we recommend using other browsers (Google Chrome, etc.), or following the steps below:

1. Move the cursor onto the warning message and click […], and then click [Keep].
2. Click the folder icon to confirm the downloaded file is stored.

If you've encountered various issues with QBDT, take a look at this article to discover how to utilize different QuickBooks Desktop tools to resolve problems and errors: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

We are always here to offer support if you require help with your checking account register or need assistance with specific tasks in QuickBooks. Don’t hesitate to reach out to us or leave a comment below, and we will get back to you promptly. Stay safe.

Thank you for your help. Thanks to you, I was able to download the QuickBooksToolHub.exe, and after running the Quick Fix and the diagnostic tool, it looks like I am able to open my Quickbooks register after rebooting my computer. Thank you very much

Thank you for taking the time to share your experience with us, Golf. I’m so glad to hear that our agent’s guidance on downloading the QuickBooks Tool Hub and running the Quick Fix and diagnostic tool was successful. It’s great to hear that you can now successfully open your QuickBooks register after rebooting your computer.

I also collected these resources that you can use for guidance in categorizing and reconciling your accounts in QBDT:

• Add and match Bank Feed transactions
• Reconcile an account

Your feedback is invaluable to us, and it’s rewarding to hear that our efforts made a difference for you. Let me know if you have further questions about checking your account register in QuickBooks. We’re always here to help. Wishing you continued success with QuickBooks.