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SWyatt502
Level 4

QBO - How to send one invoice for multiple offices.

My customers are all dues paying customers. They pay us based upon how many members they have in their organization. I invoice on a quarterly basis.  An invoice will be a single line and look like this:


Activity= Affiliate Per Capita, Description=1st Quarter Per Capita (Jan-Mar), Qty=302, Rate =$3.55, Amount=$1072.10

 

My dilemma is I have 1 office (Office A) that handles the payables for 15 additional offices. Office A does not want to receive 16 emailed invoices from me (1 for each office). Instead, Office A would like to receive 1 invoice, that listed the total due for all 16.

 

I thought by entering the 15 offices as sub-customers, I could accomplish this. But Office A tells me they still get 16 emails. I don’t want to list the 15 offices as projects, because they are customers - Office A just handles their billing. If I list them as project, wouldn't that mess up my customer reports, etc.?  What are my options for Office A?

3 Comments 3
MariaSoledadG
QuickBooks Team

QBO - How to send one invoice for multiple offices.

I have a solution on how you can enter your offices in QuickBooks Online, SWyatt502.

 

You may have checked the Is sub-customer box when setting up your office's profile and selected the Bill this customer option. That's why Offices A is receiving the emails.

 

You can use the class tracking feature instead of projects. To start, you'll have to turn on class tracking first. Here's how:

  1. Click the Gear icon and select Account and Settings.
  2. Select Advanced, then select the Categories section to edit.
  3. Check Track classes.
  4. Check Warn me when a transaction isn’t assigned a class. This is optional, but it's good to turn on so when you look at reports, you know everything got classified.
  5. Under Assign classes select One to entire transaction or One to each row in transaction.
  6. Click Save, then Done.

Then, assign different classes for your offices. 

  1. Click the Gear icon and then select All Lists.
  2. Select Classes.
  3. Select New. Give this class a name.
  4. To add a sub-class, select Is a sub-class and select the main class. You can nest up to five classes.
  5. Click Save.

Once you're all set up, you can now track your transactions by class. And this won't mess up your reports. 

 

Please check this article for more information: Create And Manage Classes In QuickBooks Online.

 

You'll want to run and customize reports in QuickBooks Online to show the information that you need. 

 

Please get back to the comment below if you have questions with your offices set up. We're always here to help you anytime.

 

SWyatt502
Level 4

QBO - How to send one invoice for multiple offices.

Thanks for the advice, but I'm not following how this would work.  

Office A just handles all the payables for the other 15 office, but each of the other 15 offices has their own, individual bill.  Example:  Office A's bill = $250 Office B=$700, Office C = $650, and so on.  Since they are individual bills, the customer name and address is individual to that particular office. But bills need to be sent to Office A for payout.  Make sense? I'm starting to think there is no way to do it and I'll just need to handle this customer base differently than the rest by sending a statement for all accounts. 

Jessica_young
Moderator

QBO - How to send one invoice for multiple offices.

Thanks for following up, @SWyatt502

As of now, this option isn't available yet. Rest assured, I'll make sure and share it with our Development Team to potentially be added to our future updates.

 

The assigned one location on the invoice applies to the entire transaction. For now, there's no option to divide the invoice to multiple locations. You might want to create different invoices for each location. 

 

On the other hand, you can follow the workaround provided by my colleague, @MariaSoledadG. You can either create different invoices for each location, or you can use class tracking.

 

Feel free to post here if you have additional questions I'm here to address all your concerns.

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