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labelsig
Level 2

QuickBooks 2022 email issues

When emailing a invoice, PO or really anything directly from QB, the email used to POPUP on top of all windows, now its behind all open windows. Not a big deal but very annoying and this did not occur in previous versions.

 

Also, emailing from QB is now sloth like a slow!!!  It hangs for a minute before the email pops up.

 

QB22 is the slowest QB I've ever used.

5 Comments 5
JessT
Moderator

QuickBooks 2022 email issues

Hi labelsig,

 

It's indeed more convenient to see the email in front of all other windows. I'll share your feedback with the relevant department. You can also submit one by clicking on Help and choosing Send Feedback Online.

 

With regards to the performance, I recommend regularly updating your QuickBooks to get the latest patches for resolving issues in the program. Also, please be sure that your PC meets the system requirements.

 

Let me know if you have other concerns.

labels
Level 2

QuickBooks 2022 email issues

But there is a major issue with performance when emailing items in QB using Outlook. Sending emails hang for way too long. For example, when I try to email a invoice, but made a mistake and want to close the email, it takes forever for the email to close and for me to access QuickBooks again. It just stays stuck for awhile and then finally closes and QB becomes available again.  Compound this after emailing 30 or 40 invoices and I just waisted almost 1 hour!

Rea_M
Moderator

QuickBooks 2022 email issues

I appreciate you for bringing this matter up to us here in the Community, @labels. I'll make sure you can smoothly email transactions in QuickBooks Desktop (QBDT) using Outlook.

 

To get the best experience using QBDT 2022, you'll first have to make sure your computer is meeting the minimum system requirements. Then, keep the software updated to have the latest features and fixes. Finally, you'll also need to make sure you have the newest Microsoft Office 365 release to cope up with the system.

 

Once everything looks good, I'd recommend performing some troubleshooting steps to help us isolate this unexpected behavior or performance issues with QuickBooks. For the step-by-step guide, please refer to this article: What to do if you see error messages about Outlook in QuickBooks Desktop.

 

Also, to further guide you in managing your business's sales and customer transactions using QBDT, I would encourage you to check out this article: Income and customers help articles for QuickBooks Desktop.

 

Let me know if you have other concerns about emailing transactions in QBDT using Outlook. I'll gladly help. Take care, and I wish you continued success, @labels.

labels
Level 2

QuickBooks 2022 email issues

Nope, nothing suggested helped.

salesAPS
Level 3

QuickBooks 2022 email issues

I was using Quickbooks for Mac 2020, but when I needed to add to an additional machine, I was forced to upgrade all company files to Quickbooks for Mac 2022. Combined with being forced to use the "New Outlook"

 

In Quickbooks for Mac 2022 the emails would not send or even pop up when combined with "New Outlook"

 

After trying several re-starts and re-configurations, I reverted back to "Old Outlook" and it seems to talk to Quickbooks for Mac 2022 just fine.

 

Summary 4/5/22: 

Quickbooks for Mac 2020, it is not supported any more and you cannot get a new license #

After being forced to use Quickbooks for Mac 2022, it is not compatible with New Outlook

Use Quickbooks for Mac 2022 with the old Outlook

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