Quickbooks Desktop 2019 for Mac

Let's ensure your bookkeeper can access your company file in QuickBooks Desktop (QBDT) for Windows, bb505.

If a prompt shows that the QuickBooks Desktop subscription has lapsed or expired, we can update the billing information within the Customer Account Management (CAMPs) portal. It's to make sure your bookkeeper account is active.

You can share these steps below to reactivate the subscription:

1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
2. Choose QuickBooks Desktop from your products and services.
3. Select details next to your QuickBooks Product.
4. Click Edit beside your Payment Method. 
5. Update your payment info and then click Save and Close.
6. Open QuickBooks Desktop.
7. Let's proceed to the Help menu and hover over Manage My License.
8. Lastly, choose Sync License Data Online.

If the subscription is active, the problem could be in your file. Please note that it's required to have an active subscription to move the QuickBooks Mac data to the Windows version. Since 2019 is no longer supported, we can use the auto-backup file from your Mac. However, you need a conversion service that allows you to send your books. A third-party application can help you convert it into a format compatible with QuickBooks Windows.

You can visit our QuickBooks Desktop app center to check out a supported third-party application. Here are the steps on how to do it:

1. Go to Apps for QuickBooks Desktop.
2. From the QuickBooks Compatibility section, choose the QuickBooks Desktop version you're using.
3. Type in the clue word of the specific app you're looking for.
4. Click the magnifying glass to search.
   

Let me know if you have other questions in the comment below, I want to ensure your bookkeeper can successfully access the data. Take care!

@bb505 

You said that you have sent backup files for the last 2 years to your bookkeeper and she is using QBD 2023 which was only released last year. Did you change your bookkeeper?

Your bookkeeper must also use QB Desktop 2019 to restore your backup files. He can use the trial version of QBD 2019 US Pro to do so and needs a workaround to continue using it for good.

Thanks, Maybelle. I did try the search you suggested, putting in convert Mac files to Window files, but none of the third party apps that came up seemed relevant.  

My bookkeeper uses Desktop Pro Plus 2023 for Windows 11 and was able to open my files last month. Because my QB for Desktop 2019 for Mac seems to have expired, she can't open the converted files. QB is now making people buy a yearly subscription. Honestly, I am a very small business and that is more than I need.

Is there anyway for a workaround where I can still use the QB Desktop 2019 for Mac and have her be able to open my files in Windows? QB online is not an option either of us are willing to use, either.  Please advise. Thank you.

@bb505 

Is there anyway for a workaround where I can still use the QB Desktop 2019 for Mac and have her be able to open my files in Windows?

Your bookkeeper must also use QB Desktop 2019 to restore your backup files. She can use the trial version of QBD 2019 US Pro to do so and needs a workaround to continue using it for good. Ask her to contact me in private and we can share the trial code.

Hello there,

I agree with FIAT's statement that you cannot restore your copy file from a newer version to a later version of QuickBooks Desktop. You can, however, upgrade your file from an older to a recent version of QuickBooks, but utilizing the upgraded file in the older version is not feasible. Know that this rule has an exception if you are using QuickBooks Desktop Accountant and actively engaged with an Accountant's Copy. For additional details, please refer to the overview on Accountant's Copy.

If you want to use the Accountant's Copy and let your bookkeeper access the file, you should use the QuickBooks Desktop 2019. However, we no longer have the trial version of it. You can utilize sources outside QuickBooks.

You can visit this article for future reference: Company file compatibility with QuickBooks Desktop when upgrading.

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

Thank you. Can my bookkeeper download QB Desktop 2019 Pro here for her Windows 11?

https://quickbooks.intuit.com/desktop/download2019/

Is it free to download?

Thank you.

Also, I just read this:

While QBD 2020 is sunsetting, there are other, more modern versions of QuickBooks Desktop. The QuickBooks Desktop 2023 edition was released in September 2022, and while Intuit doesn't actively advertise this edition (meaning you'll have to call their sales team), QDB 2023 will receive support for years to come.

So if my bookkeeper is using QB Desktop Pro Plus 2023 for Windows 11, is another option for me to purchase the Quickbooks Desktop 2023 edition? Is this a standalone and not a subscription? Thank you.

Thanks for coming back. I understand that you need the link for the trial version of QuickBooks Desktop Pro 2019, bb505.

Currently, we can only provide the link to download a trial of QuickBooks Desktop Enterprise and QuickBooks Desktop for Mac 2023. You can check out this article for more details: Download a trial of QuickBooks Desktop. If you want the QuickBooks Desktop Pro 2019, I recommend contacting our QuickBooks Desktop Support. They might still have the link for that specific product. Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Give a brief description of your issue, then Let's talk.
5. Choose a way to connect either Start a message or Get a callback.

You can also use this link to reach them outside QuickBooks products: Contact Us. Once you have the link and downloaded the QuickBooks Desktop version, you can read this article to guide you through the installation process: Install QuickBooks Desktop.

On the other hand, it would be best to contact our Sales and Support teams for QuickBooks Mac if you want to purchase QuickBooks Desktop Mac Plus 2023 edition and it's a stand-alone one. If you need to add a subscription on top of it, they'll provide you with detailed information. They are only available during the weekdays. They are open from 6 A.M. to 6 P.M Pacific Time from Mondays to Fridays.

To reach out to our Sales team, just follow these steps: 

1. Open a QuickBooks account.
2. Go to Help, then select QuickBooks Help.
3. Select Contact Us.
4. Give a brief description of your issue to Continue.
5. Sign in to your Intuit account and then click Continue with my account.
6. Check your email for the single-use code and enter it to Continue.
7. Then select a way to connect to chat with us or Have us call you.

Please refer to this article for the support schedule hours: Contact QuickBooks Desktop for Mac.

If you're curious about the system requirements, I'll add this article as a guide for you: System requirements for QuickBooks Desktop 2023 (scroll down to QuickBooks Mac Plus 2023). After purchasing and registering QuickBooks Mac, do you need help setting it up? I'll share this PDF guide with you: QuickBooks Mac Plus 2023 User Guide. 

If you have any concerns about QuickBooks Mac before trying it out, let me know the details, and I'll help you with some guides, information, or steps. You have a good one. 

@bb505 

So if my bookkeeper is using QB Desktop Pro Plus 2023 for Windows 11, is another option for me to purchase the Quickbooks Desktop 2023 edition? Is this a standalone and not a subscription? Thank you.

Which MacOS do you run? They only offer QB Desktop 2023 for Mac with annual subscription. You can use the trial version to make sure it works on your machine before buying the license.