QuickBooks desktop is not sending emails

It looks like they are aware of it. 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/quickbooks-is-unable-to-send-email...

Thank you for bringing this issue to our attention, @Jsilvaka.

I can confirm that there is an ongoing investigation regarding QuickBooks being unable to send emails due to network connection failure when sending batch emails using a Gmail account. Our product engineers are actively working to identify the root cause of this issue.

For those who are affected, have them contact our Customer Care Team to ensure that they are added to our notification list. They will receive an email notification once we have resolved the issue.

Before contacting us, please check our support hours to ensure that we can address your concerns in a timely manner. To connect with us, please follow these steps:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter your concern, then select Continue.
5. Sign in to your Intuit account and select Continue and then Continue with my account.
6. We'll email you a single-use code. Enter your code and select Continue.
7. Select to chat with us or Have us call you.
8. Have our representative link your case to this investigation number for faster transaction: INV-88439.

In the meantime, I suggest asking them to send their invoices of three or fewer and using a different webmail provider like Yahoo or outlook.com. They may also use another method like Outlook or QuickBooks Email service if available. For more details about connecting your email, please see this article:  Connect your email to QuickBooks Desktop.

To help you track your customer's transactions and personalize your templates in QuickBooks Desktop, please refer to these resources:

• Get started with customer transaction workflows in QuickBooks Desktop
• Use and customize form templates

Thank you for your patience, and please don't hesitate to leave a comment below if you have any additional questions about sending invoices. We want to ensure that everything is taken care of for you, and we're here to help.

Hello, Same thing is happening again on quickbooks. Is there something wrong on your end?

Hello there, @Jsilvaka.

Upon checking here, the investigation about QuickBooks Desktop (QBDT), not being able to batch-send emails is already closed. This means that the reported affected users shouldn't be experiencing the same issue already. Since you still can't send emails by batch, here are a few steps you can follow:

1. Go to the Lists menu then select Preferences.
2. Click on the Send Forms section then Delete.
3. Add back your Gmail then send emails again.

If you still can't batch-send emails, I'd suggest getting in touch with our Technical Support Team. This way, they'll be able to better isolate this using their tools such as the screen-sharing tool where they can pull up your account in a secure manner since here in QuickBooks, we prioritize your account's security. 

Here's how:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account
5. We'll email you a single-use code. Enter your code and select Continue
6. Select to chat with us or Have us call you.

Should you need to have a glimpse of your business standing such as your sales, please know that there are a variety of reports that you can run in QBDT. To know more about the process, refer to this article: Understand and create reports in QuickBooks Desktop.

Please don't hesitate to leave your comments below if you have further questions about sending emails in QBDT. I'd be glad to assist you all the way. Keep safe.