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JKMatsko
Level 2

Quickbooks Desktop Login

I have 3 companies in Quickbooks Desktop, 2 stay logged in so I can go back and further without logging in everytime but the 3rd I have to login everytime. I know there's something I have to tick on to stop this but can't remember where and can't find in goggle.

3 Comments 3
Nicole_N
QuickBooks Team

Quickbooks Desktop Login

I've got you covered, @JKMatsko. I'll be more than happy to provide you the detailed steps on how to set the timeout duration in QuickBooks Desktop so you'll remain logged in. 

 

Before doing so, can you tell me if you're the admin of your QuickBooks company file? 

 

If you use the same Windows user account, you have the option to stay logged in to your QuickBooks company file, to which you're no longer required to log in with your credentials every time you open it. However, you can only do this if:
 

  • Your file isn't stored in a hosted environment that uses roaming profiles.
  • Credit Card Protection is turned off for the Company File.
  • Your file is a .QBW or .QBA.
  • Multiple users don't use the same company file on the same computer.


Moreover, the Admin can choose how long a user can remain logged in, with a maximum of 90 days (default is 2 days). The admin can enable this option using the steps below:

 

  1. Go to the Edit menu, then Preferences.
  2. Click the General tab, then select Company Preferences.
  3. Under the Manage Login Settings section, select Keep user logged in for and choose 1, 7, 30, 60, or 90 days.


     
  4. Once done, tap OK

 

For more information, check out this article: Stay logged in to QuickBooks Desktop.

 

I've included an article that you might use in the future about how to reset your QuickBooks Admin password: Use the Automated Password Reset Tool for QuickBooks Desktop.

 

Please don't hesitate to touch base with me here if you need any additional assistance. I look forward to hearing from you again.

JKMatsko
Level 2

Quickbooks Desktop Login

Thank  you for the help. Much appreciated.

jeanbiverly_
QuickBooks Team

Quickbooks Desktop Login

You're most welcome, @JKMatsko.

 

It's great to hear that @Nicole_N was able to address your concern regarding logging into your account. If you have any further questions or issues, please don't hesitate to let us know.

We are here to help whenever you need us. Stay safe, and have a great day!

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