It's great to have you here in the QuickBooks Community, @n1njah. Let me share more information about your backup company file.
QuickBooks ND files are only used to configure the network to transfer files in a multi-user setup. You will notice this file when you set up the QuickBooks database manager as it determine which database is running on the system.
It is possible that the specific company file encountered an error during the backup process. We need to verify that the backup file is not corrupted and has been completed successfully.
I recommend opening the company file on your 2023 product and creating a brand-new backup file. Then, we can restore it to your 2024 desktop version. Here's how:
- Go to the File menu, and then select Open or Restore Company.
- Click Restore a backup copy and hit Next.
- Choose Online backup and then select Next.
- Follow the on-screen instructions.
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If the issue persists, I suggest
verifying and rebuilding your data and
running the File Doctor utility in 2023 version to help resolve integrity issues. After that, we'll have to restore it again.
To set up your bank, check out this article: Set up or edit bank accounts for Bank Feeds in QuickBooks Desktop.
Don't hesitate to leave a comment if you still have questions about restoring your company file. Take care always.
