cancel
Showing results for 
Search instead for 
Did you mean: 
seguinmachine
Level 3

QuickBooks verify rebuild errors

Hello,

 

Working on my QuickBooks file and after performing a verify / rebuild, I am finding the following type of error in my QBWin.log file multiple times (over 200 to be exact)

 

verify.c (12451) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Type: bill
verify.c (12023) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Bill: Txn # 09797 on 07/16/2015, doc#:'', PO#:'', last edited by ''
verify.c (12518) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Distrib
verify.c (12522) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 accnt: Materials
verify.c (12525) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 $: 381.80
verify.c (12531) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Customer name: CMC Steel
verify.c (12544) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 item: MATERIALS
verify.c (7342) : CHECKPOINT: 3216: Thu Jul 27 15:39:11 Error: Verify Target: Invalid sibling name. Rcrd = 118780. Ref = 0

 

I am seeing over 200 instances of this type of error with the one commonality being the Error: Verify Target" Invalid sibling name.  This is the oldest instance of this error with the newest being in the past month

 

Could anyone please point in in the right direction in troubleshooting this?  I have done multiple searches with the phrase "Invalid Sibling Name" and the only real result that comes back is some scam fishing site.

 

Any good information would be appreciated.

 

Thank you.

15 Comments 15
ChristineJoieR
QuickBooks Team

QuickBooks verify rebuild errors

You'll encounter this error when the target is the invalid target, @seguin. Let me explain this further to you.

 

When encountering an error related to non-posting transactions, it typically indicates that one or more of these transactions have become corrupted or are causing issues within the system. The Non-posting transactions do not directly affect the financial balances but are still relevant for record-keeping purposes. 

 

If the data entered for a non-posting transaction is incorrect or incomplete, it can lead to errors. It could include missing or incorrect information such as dates, amounts, or transaction types.

 

Furthermore, Software bugs or glitches: Sometimes, errors can occur due to bugs or glitches in the accounting software or system. These issues may affect the processing of non-posting transactions and result in error messages.

 

Here are some common reasons for this error: Verify Target: Invalid.

 

Furthermore, if you bump into issues within your company, see the possible fixes in this article: Fix data damage on your QuickBooks Desktop company file.

 

You can still have to us if you need more queries managing your company in QuickBooks Desktop. Have a great day ahead.

seguinmachine
Level 3

QuickBooks verify rebuild errors

Where would I begin to search for this item in order to correct it?  I searched that specific customer at approximately that date (plus and minus 30 days) and for that value amount and could find nothing.

MirriamM
Moderator

QuickBooks verify rebuild errors

Hi there,

 

I appreciate your prompt response and keeping us updated.

 

When performing the verify tool, it'll find the most common issues on your company file. There's no need to search for any item to correct it. You'll have to utilize the rebuild tool to resolve this concern.

 

To rebuild your company file data, here's how:

 

  1. Go to the File menu at the top.
  2. Choose Utilities, then select Rebuild Data.
  3. QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
  4. Choose where you want to save your backup, then OK. Don’t replace another backup file. Enter a new name in the File name and select Save.
  5. Click OK when you get the message Rebuild has completed.
  6. Go to the File menu at the top.
  7. Select Utilities, then select Verify Data again to check for additional damage. 

 

However, if you see more damage, I recommend searching for the error(s) in the qbwin.log on the QuickBooks Desktop support site.

 

If the error can't be found, restore a recent backup. You can go to the File menu, then select Open or Restore Company. Keep in mind not to replace your existing company file. You’ll need to enter info into your company file again since the backup was created.

 

If there's anything else that I can help you with concerning your QuickBooks Desktop account, feel free to reach back out. We're here to lend a hand. Have a great day!

seguinmachine
Level 3

QuickBooks verify rebuild errors

Did you not read the original post?  ALWAYS read the original post BEFORE you respond, so that you don't waste users time.

Fiat Lux - ASIA
Level 15

QuickBooks verify rebuild errors

@seguinmachine 

How big is your file size?

seguinmachine
Level 3

QuickBooks verify rebuild errors

it is way too big for QuickBooks Desktop Premier.  Approx 560 megs.

Fiat Lux - ASIA
Level 15

QuickBooks verify rebuild errors

You should run the Condense Data utility to remove old data. Hopefully the root cause is part of your old data. Another option, ask a 3rd party service provider to find the root cause.

seguinmachine
Level 3

QuickBooks verify rebuild errors

The original question was:

 

What is Error: Verify Target: Invalid sibling name ?

 

This is so I can troubleshoot to fix the file BEFORE we make the upgrade to Quickbooks Enterprise.

 

If you do not know the answer, simply please do not respond.

 

Are there actually any compentent people that work for QuickBooks that can offer REAL Support, or is this truly the absolute worst support system there is?

 

 

Fiat Lux - ASIA
Level 15

QuickBooks verify rebuild errors

If you do not know the answer, simply please do not respond.

 

Your file size is no longer ideal for running on QBD Pro/Premier. A technical person will need to fully review your data file to find the root cause. The error message you mentioned is not enough. 

seguinmachine
Level 3

QuickBooks verify rebuild errors

I have simply requested a definition of what the term "Error:  Verify Target:  Invalid Sibling Name" is defined as in the section found in my QBWin.log file:

 

verify.c (12451) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Type: bill
verify.c (12023) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Bill: Txn # 09797 on 07/16/2015, doc#:'', PO#:'', last edited by ''
verify.c (12518) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Distrib
verify.c (12522) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 accnt: Materials
verify.c (12525) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 $: 381.80
verify.c (12531) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 Customer name: CMC Steel
verify.c (12544) : CHECKPOINT: 3216: Thu Jul 27 15:39:10 item: MATERIALS
verify.c (7342) : CHECKPOINT: 3216: Thu Jul 27 15:39:11 Error: Verify Target: Invalid sibling name. Rcrd = 118780. Ref = 0

 

This is what was in my original post and is simply all I am looking for.  I will do the rest.  I find it VERY difficult to believe that QuickBooks support staff do NOT know this NOR have the resources to get the answer to this.

 

Or, have I made a mistake in assuming that I am asking this question to QuickBooks support?

 

Yes, I am VERY  frustrated at the lack of support QuickBooks offers.  No wonder the consulting firm I have been working with have heavily reccomended to abandon QuickBooks and go to a much better package.

 

Nicole_N
QuickBooks Team

QuickBooks verify rebuild errors

We aim to provide you with a better experience than what you are currently encountering, @seguin. Allow me to elaborate or clarify things so you can get back to working order. 

 

After performing the Verify and Rebuild, you may receive an error message that says: Warning: A data problem prevents QuickBooks from continuing. When you check your QBWin.log file, it contains the message: Error: Verify Target: Invalid xxxxx: Target = xxxxx Primary = xxxxx View = xx.

 

The Error: Verify Target: Invalid xxxxx is the same error message you've received. (Error: Verify Target: Invalid Sibling Name)

 

When you have this error, it typically happens when one or more of the following non-posting transactions are damaged: Estimate, Purchase order, and Sales order. To resolve this issue, you can delete or keep the transactions affected. 

 

If you wish to delete them, you can go ahead as this won't affect your financial statements. You can do so by deleting all transactions noted in QBWin.log. However, if you want to keep the transactions, you can re-enter them. These non-posting transactions will not be linked to the corresponding posting transactions after deleting and re-creating them. 

 

Moreover, if you notice possible data issues, or you've done the research and suspect data damage, check out this link for fixes: Fix data damage on your QuickBooks Desktop company file.


I hope this helps answer your question. Dn't hesitate to leave a reply for further concerns. We'd be glad to help. Take care.

seguinmachine
Level 3

QuickBooks verify rebuild errors

What I asked in the VERY beginning and what I am STILL trying to find the answer to, is:

 

What is the QuickBooks definition of "Invalid Sibling Name"

 

As was used in the error message in found in my QBWin.log file after runing a verify/rebuild routine.

 

If you do NOT know the answer, simply PLEASE do not respond.  Is that so difficult?

 

Or, could someone please point me to the technical documentation BY Quickbooks for supporting and troubleshooting THEIR files and THEIR errors found in the QBWin.log file.

 

Thank you.

Rea_M
Moderator

QuickBooks verify rebuild errors

I know the interpretation of the error message found in your QBWin.log file after running a verify/rebuild with your QuickBooks Desktop (QBDT) company file, seguinmachine. Let me elaborate on it in detail below.

 

The Error: Verify Target: Invalid sibling name happens when one or more of the non-posting transactions (estimate, purchase order, or sales order) are damaged. To fix this, you can either delete or keep the transaction affected.

 

You can delete all transactions noted in QBWin.log. Since these are non-posting transactions, deleting them will not affect your financial statements. If you want to keep the transactions, you can re-enter them. 

 

For the complete detail about this, please see this article: Error: Verify Target: Invalid xxxxx: Target = xxxxx Primary = xxxxx View = xx xx.

 

In case the error persists, I'd recommend reaching out to our Technical Support team. They can create a case to further investigate the error and guide you with a fix in no time.

 

Additionally, there exists a multitude of solutions to fix minor data issues with your company file. You may want to check out this article to obtain a deeper insight about them: Fix data damage on your QuickBooks Desktop company file.

 

I'm all ears if you need further assistance with your QBDT company file and managing transactions. Add your reply below, and I'll get back to help you.

seguinmachine
Level 3

QuickBooks verify rebuild errors

How do I determine where the invalid transaction is, in order to delete?

 

For example, the first of the many Invalid sibling name error is as follows:

 

Error: Verify Target: Invalid sibling name. Rcrd = 98460. Ref = 0
Details: Type: bill, Bill: Txn # 09797 on 07/16/2015, doc#:'', PO#:'', last edited by '', Distrib , accnt: Materials , $: 381.80 , Customer name: CMC Steel , item: MATERIALS

 

How do I go about finding this transaction in QuickBooks?  Please be as specific as possible.

Adrian_A
Moderator

QuickBooks verify rebuild errors

Hi seguinmachine,

 

You can use the tax number, date, and amount to locate the transaction. I'm here to guide you through the steps.

 

We can create a custom purchase order report to locate the transactions. Here's how:

 

  1. From the Reports menu, select Custom Reports.
  2. Select Transaction Detail.
  3. On the Display tab, modify the Dates.
  4. Go to the Filters tab.
  5. Enter and select Transaction Type.
  6. Under Transaction Type, select Purchase Order.
  7. Click OK.

 

From there, you'll have to delete the transactions manually.

 

I've also added this article on how you can manage purchase orders in QuickBooks Desktop: Use purchase orders to tell vendors what you want to order.

 

I'm always around if you need help deleting the transactions.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us