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ST11
Level 3

Record a $0.00 invoice

Hello,

 

I just received an invoice from a vendor who is providing us a service with the first 3 months free. The first invoice shows the subtotal as $120 with the next line showing product discount of  -$120, so the total amount due is $0.00. Do I need to record this invoice in QBO?  If so, how do I would I go about recording an invoice such as this?

Solved
Best answer November 17, 2020

Best Answers
ZackE
Moderator

Record a $0.00 invoice

Thanks for following up with the Community, ST11.
 

To record your bill, you'll want to follow the numeric steps provided by FritzF. The secondary option my colleague mentioned is applying a credit to bills after they've been created.
 

You'll be able to find additional resources about using QuickBooks in our help article archives.
 

Please feel more than welcome in sending a reply if there's any other questions. Have a good day!

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4 Comments 4
FritzF
Moderator

Record a $0.00 invoice

Welcome back to the Community, @ST11.

 

Yes, you can record this in QuickBooks Online (QBO). There are ways that I can think of based on the information you've shared.

 

If you want it to be recorded as zero, you can create a bill and a line item with a negative amount. Here's how:

 

  1. In QBO, go to the + New option at the top left to create a Bill.
  2. Select the vendor's name.
  3. In the Item details section, enter the service item and the amount in the first line.
  4. In the second line, choose the same service item with a negative amount.
  5. You can also add a Memo such as "3 months free service", then hit Save and close

 

 

The second one is to create a vendor credit with the same amount and apply it to the bill. This will help track the service your vendor offered for free.

 

For the detailed steps on how to do it, I suggest checking out this article and proceed to the If you enter bills and you plan to pay later section: Enter a credit from a vendor.

 

Please let me know if you have any other concerns or questions in the comment section below. I'm always here to assist. Have an amazing rest of the day!

ST11
Level 3

Record a $0.00 invoice

Of the two options you provided to record the $0.00 invoice, which would be considered best practice?

ZackE
Moderator

Record a $0.00 invoice

Thanks for following up with the Community, ST11.
 

To record your bill, you'll want to follow the numeric steps provided by FritzF. The secondary option my colleague mentioned is applying a credit to bills after they've been created.
 

You'll be able to find additional resources about using QuickBooks in our help article archives.
 

Please feel more than welcome in sending a reply if there's any other questions. Have a good day!

ST11
Level 3

Record a $0.00 invoice

Great, thank you!

 

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