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Join nowHello,
My subscription automatically renewed in April. Now I cannot log into my QB account, I keep getting a message when I try to log in telling my QB subscription has lapsed and will not let me get into QB. When I log in to intuit it tells me I am Active good to 4/2023. What can I do?
Thanks!
Login to your CAMPS as Primary Admin to check your subscription status.
Welcome to the Community, @63Concord. I'll help you access your QuickBooks Dekstop Pro Plus successfully.
The Customer Account Maintenance Portal (CAMPs) website allows you to verify the status of your payroll subscription. Then, you'll see all of the specifics of your account on this page and figure out what's causing the error message.
Let me show you how:
Also, make sure you have the latest, free updates for your version of QuickBooks Desktop, which will typically fix subscription issues. It also ensures that you have the most up-to-date features and fixes. Refer to this article for additional troubleshooting steps: Your QuickBooks Subscription has lapsed, or Your Full-Service Plan Has Expired.
You can always refer to our Help articles page if you want to discover best practices for administering your QuickBooks Desktop (QBDT).
I hav pro plus 2022 i need to find out how to get pin number to send 941-943
Thanks for looping in this thread, @payrollmanager. I'd be happy to assists you with getting your pin number.
One of the requirements for e-filing tax forms is the 10-digit PIN you received after joining in the IRS e-File Program. If you do not receive or have forgotten your PIN, you’ll need to contact the IRS for this matter.
Additionally, IRS regulates the use of PIN and has certain rules to follow before they provide you a PIN. You can read this link for the details on how to get a PIN: Use an On-Line Signature PIN to e-File Employment Tax Forms.
Please know that you can only enroll in the IRS e-file program once. Thus, you’re unable to re-enroll if you previously e-filed forms using other channels or services. This means you can e-file in QuickBooks Desktop with the same 10-digit PIN.
To know the details needed during the enrollment, please see our Set up E-file in QuickBooks Desktop article.
Additionally, I've included these articles that'll guide you when you e-file your forms in QuickBooks Desktop:
Feel free to leave a message if you need clarifications about the PIN and have questions regarding e-filing your tax forms in QuickBooks. I'm always here to help. Keep safe.
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