cancel
Showing results for 
Search instead for 
Did you mean: 
rrugan
Level 1

restoring data to quickbooks desktop from a recovered failed hard drive

My hard drive failed and I had it professionally recovered.  I am trying to restore my data but i can not seem to access it.  I received an error message with this code.  80070057.  Any help??

2 Comments 2
Fiat Lux - ASIA
Level 15

restoring data to quickbooks desktop from a recovered failed hard drive

Do you have any file of *.QBW, *.QBB, *.QBM, or *.ADR to restore?

Jen_D
Moderator

restoring data to quickbooks desktop from a recovered failed hard drive

Hey there, @rrugan.

 

Allow me to help you out with resolving this error you're getting when restoring your data.

 

QuickBooks Error 80070057 is run-time error  associated to communication issues with QuickBooks company file over a server. It happens if you don't have adequate permission to modify QB files on a specified folder.

 

To resolve this, follow the instructions from this article: Fix Error 80070057 (The parameter is incorrect).

 

If you run into issues while doing the steps, contacting our support is a good idea. They can help you execute the steps and make sure your data is restored correctly.

 

To get our support, follow the steps below:

 

  1. On your QuickBooks company file, click the Help menu.
  2. Tap the QuickBooks Desktop Help option.
  3. Press Contact us on the pop-up box.
  4. Click on the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search, then scroll down to get your contact options.

 

I'm also adding this article about our contact options and support availability for your reference: Contact QuickBooks Desktop support

 

Please visit us again if there are other concerns about this topic or QuickBooks tasks you need help with. I'll be more than happy to help you out. All the best!

Need to get in touch?

Contact us