It still seems that Intuit is not getting the message that many of us *delegate* the credit-card tasks to Intuit.

I've already been told that there is no way for me to be compliant because of this.

Just for everyone's info......

These guys won't get a dime out of me if they think they can defer their responsibilities to me. I don't touch customer CC info. They do. I pay for that service already, and if you're trying to push a card company's latest hustle on me then you can suck my fat johnson and forget about it.

Well this issue has started again in 2024 for us.  I have received at least 3 emails from a “James” at Security Metrics and he has also called our business and left a few voicemails.  So again… why are we needing to pay for an “extra service” through QuickBooks when we are pro-advisors that already pay enormous fees to QuickBooks?

Hi, Did you have to put payment information into security metrics in order to be charged? Only asking because I was a fool and clicked and just signed up entered email and name that was the only information.

Hi there, @SBCL3809 .

I'm here to assist and offer guidance as you sign up for SecurityMetrics for PCI (Payment Card Industry) Compliance in Intuit. You can rest assured that you don't need to worry about entering your payment information into SecurityMetrics for charging purposes. Once you've chosen a security package, you will be prompted to enter your payment details to subscribe.

Always verify any requests for sensitive financial information directly with SecurityMetrics via official channels to avoid potential phishing attempts.

You can also contact our phone support if you have more questions regarding PCI DSS Compliance Services with Intuit QuickBooks.

You can learn more about how much PCI compliance costs and what a realistic PCI security budget looks like.

Feel free to discuss your experience with Intuit and the SecurityMetrics partnership below. We're always here to assist you with your further concerns.

I paid the charge on my credit card. What else do I have to do? Quickbooks Online handles all my transactions. What is meant by enroll if I already paid it?

There is still a procedure you need to take to ensure full PCI compliance, CricketC5. 

The term enroll typically refers to officially registering for the PCI compliance program. 

Since you already paid the fee, you still need to enroll in the compliance program to access the necessary tools and resources, such as the SAQ and AOC forms, and receive guidance on maintaining compliance.

Enrollment gives you access to online tools and resources that help you understand and meet PCI compliance requirements. These tools can include security policy templates, training materials, and support services.

I've also included a resource on working with PCI services, which can be relevant as you move forward: Learn about QuickBooks PCI Service.

Additionally, if you have more query about the this topic, we recommend contact PCI support by scrolling down to the Who can I contact if I have questions regarding my SAQ or questionnaire?

You are still welcome here in the Community. Let us know if you need assistance with the PCI enrolling process by adding your comment below. 

There is still a fundamental disconnect here. Most of us have delegated this responsibility to QuickBooks and never see any credit card details. PCI 5.0 is quite clear about this, and this whole process seems like a racket.

A fundamental disconnect remains: we have delegated the responsibility of PCI compliance to QuickBooks/Intuit. There is no way for us to become compliant as we don't meet the basic criteria laid out in PCI 5.0 to be required to be compliant.

This requirement is beginning to appear like a racket.

It feels like a racket to me as well. However I suspect it is more related to Intuit covering their derriere in the event there is a breach.  

QB's could easily separate those that accept CC data versus those that send out invoices that are paid by CC on the Intuit portal.  Why don't they do this??? 

Hey Fellow Quickbookers! You can do what I did and cancel your QB account! I am sick of the emails regarding PCI compliance as well as the ever increasing rates! And the "mileage tracker" worked for about a month and never worked again. I'm tired of paying for trash! I now use a free accounting service that works just as well and I don't pay a cent for it. Join me and start a revolution!!