shipping manager usps stamps.com hasn't worked for years QB desktop 2020, also Enterprise 14

Good day,  ECDEVRB 5BTVC. 

I can provide you additional information and help you get pointed in the right direction. I want to ensure that your Point of Sale is updated to the newest release version of QuickBooks. 

To check your version here's how:

1. Sign in to your point of sale system. 

2. Go to the Help menu and select About QuickBooks Desktop Point of Sale.

3. Review the release number. 

The release number tells you which version you have. It looks like this: Release V18 R1.

 To check if the shipping manager was set up correctly, you can check this article to help you set up and use QuickBooks Shipping Manager.

I've got some resources that you might need for additional information about the QuickBooks Desktop service discontinuation policy and upgrade information.

Keep your post coming if you need more help. Have a great day!

Point of sale?

this is the only reply an off topic reply

shipping manager not point of sale

I do not use point of sale

why a completely off topic replay?

page is not updating posts....

Hello there, @ECDEVRB 5BTVC.

Allow me to join the thread and lend a hand about printing labels.

QuickBooks Desktop (QBDT) Enterprise 2014 has no access to the internet due to the discontinuation policy. To know more about this, refer to this article: QuickBooks Desktop service discontinuation policy and upgrade information. 

As for your QuickBooks Desktop 2020 version, let's ensure that it is updated to the latest release. It keeps your software up-to-date, so you always have the latest features and fixes.

Here's what you'll need to do:

1. Go to the File menu at the top.
2. Then, Close Company/Logoff.
3. Go back to the File menu and choose Exit.
4. Right-click the QuickBooks Desktop icon on your desktop, then select Run as administrator.
5. While on the No Company Open screen, pick Update QuickBooks from the Help menu. 
6. In the Options tab, choose Mark All and Save.
7. Mark the Reset Update box in the Update Now tab.
8. Click the Get Updates button.
9. Once the Update Complete appears, close and re-open the program.
10. If you get the message to install update, select Yes. Restart your computer after the installation. 

You can check this link for the outlined steps: Update QuickBooks Desktop to the latest release.

Once done with the above steps, try to print labels again. Check to see if it works. Here's also a resource that you may find helpful: Intuit QuickBooks Shipping Manager.

Please let me know how things go on your end. I want to ensure this gets resolve for you. Take care.

I just updated it when I posted this. IT prints UPS labels just fine. It is a stamps.com thing. 2 different software packages same issue. I seriously doubt it ever had anything to do with the software revision

I appreciate your time getting back here, ECDEVRB 5BTVC.

We want to further investigate what's causing the label printing issue. 

You can contact our Customer Care Team by following the steps below. They have the necessary tools to review your shipping manager setup and help you fix the issue.

1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
2. In the Have a Question window, click the Contact Us link at the bottom.
3. From the Contact Us page, select any topics.
4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

I'm also adding this article to learn more about shipping manager: QuickBooks Shipping Manager. 

Please keep us posted on how it goes. We'd like to make sure this is resolved for you. Take care and stay safe!