Verify Failure; Verify Employee YTD Bal : ytd out of balance. Name =

Thank you, yes I called. They said it was not technically an error, but was a result of backup/restore from quickbooks windows to quickbooks Mac. So since there was no other message, there is no problem.

Thank you!

@HoneyLynn_G  @IntuitBrooks 

Yes, I had forgotten that my computer crashed last year and the most recent backup I had on hand was the windows conversion from my cpa. They said since Windows Payroll is run in the program vs. Mac online payroll the transactions were foreign to the program. They said I could delete and re-enter every payroll entry or forward to their service team with a paid protection plan. I chose to live with it. Thank you for your help!

If it ever goes back to Windows have them try a File->Utilities->Rebuild over there.  But I don't think it will cause any harm on the Mac side.

I am having the same problem with verification failing after rebuilding data.  I am getting a message on all employees....present and past saying "Verify Employee YTD Bal : ytd out of balance. Name = XXXXXXXXXXX. Ref = 5."

I have searched for transactions with matching reference number but I cannot find them.

Hello there, m_d.

Thank you for joining this thread. I can help you resolve the rebuilding data error message you're getting.

Aside from searching from the reference number, you can also use the name of the employees, amount or other important details. You can scan through your QBWin.log file to get in-depth information of the transactions.

When troubleshooting your company file, make sure to comply with the following:

1. You're using the latest release of QuickBooks Desktop and the latest tax table update.
2. Find QBWin.log or QuickBooks.log files.
3. Delete and recreate the transactions.
4. Run the verify utility again. This is to make sure that everything is resolved.

For more insights about fixing the error, you can use this article as a reference: Employee year to date (YTD) out of balance.

After trying this, be sure to let me know how this works for you, m_d.

I'm still here to help you more if there's anything else you need. Just leave a comment or mention my name. Wishing you all the best!

Greetings Miceal,

I commend you for trying the steps shared by my colleagues.

We'll help you locate the damaged transactions and fixed the error. I’d encourage you to give us a quick call so our phone agents can assist you in resolving this.

Here's how to reach us:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. If asked, select QuickBooks Mac Desktop.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.​​

I'm sure they'll take care of this for you. I'd like to make sure that you're able to resolve this concern, so please let me know how it goes by posting a comment below. Best regards. 

I have the same message and quickbooks support told I have to send it to them to be fixed. It's an issue on their side but they want me to pay for the fix.