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Basanti
Level 2

Warning - you have two days left to access QB desktop. what does it mean?

Hi Team

Today a strange warning message appeared when I was trying to loging to QBs. The warning message was, "you have two days left to access QB desktop". And then for a few minutes it did not allow me to login. After some time and refresh I was able to login. But the concern is what this message is about, will the QB be inaccessible after 2 days? and should we take any action?

Please suggest.

Thanks

5 Comments 5
GlinetteC
Moderator

Warning - you have two days left to access QB desktop. what does it mean?

I'm capable of providing a detailed explanation regarding the warning, Basanti.

 

The message you've received lets you know that your QuickBooks Desktop subscription is close to expiration. To continue accessing the latest version, product updates, and enhanced features, you'll want to consider renewing your subscription.

 

You can log in to CAMPs to verify your account and confirm that your billing information is active.

 

Here’s how:

 

  1. Go to camps.intuit.com.
  2. Sign in with your Intuit Account info. 
  3. Select the subscription you want to manage.

 

I also recommend updating your QuickBooks Desktop software to its latest release version to ensure everything is updated. Check this article for more details: Update QuickBooks Desktop to the latest release.

 

You can always get back to the Community space if there's anything else you need to know about managing your account. I'm here to help you at any time.

Deity Alpha
Level 4

Warning - you have two days left to access QB desktop. what does it mean?

@Basanti 

Can you access CAMPS as the Primary Contact and find your license code there? Is your license status Active, not Canceled?

 

Basanti
Level 2

Warning - you have two days left to access QB desktop. what does it mean?

Hi,

I did check and the licenses are active till October 2024. 

when I login to QBs today it gave the same error message with a difference of one day left. I am not able to understand the impact of this issue. Any suggestions.

Basanti_0-1722339890184.png

Kind regards

Basanti

Deity Alpha
Level 4

Warning - you have two days left to access QB desktop. what does it mean?

Open your company file and navigate to Help > Manage My License > Sync License Data Online.

Exit QB and run QB again. If the same problem persists, uninstall QB and reinstall it.

 

Nicole_N
QuickBooks Team

Warning - you have two days left to access QB desktop. what does it mean?

Thanks for keeping us updated, @Basanti.

 

Dealing with this ongoing message discrepancy about your QuickBooks subscription requires a comprehensive investigation. Thus, I recommend reaching out to our Phone Support team. One of our representatives will further assist you with your account.

 

Here's how you can reach out to them:

 

  1. Go to Help, then QuickBooks Desktop Help in your top menu bar.
  2. Click Contact Us.
  3. Please enter a brief description of the issue in our Ask a Question (or tell us what's wrong) field.
  4. Hit Continue.
  5. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

 

Be sure to review their support hours to know when agents are available.

 

I've also included an article in case you need ideas about managing your accounts, like how you can reset your user ID or password: Recover your Intuit Account if you can’t sign in.

 

I want to ensure everything is handled for you, so please let me know how it goes, or if you have any other concerns about your subscription. I'll be here to help.

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