Webinar Accounting 101 - Link doesn't seem to work

StevenE · ‎January 11, 2024

I'm trying to sign up for the "Accounting 101" webinar on January 18, 2024 which can be found at this link: https://quickbooks.intuit.com/learn-support/webinars-and-events/eb-p/events-us however when I select the "Click here to register now" link on the page it takes me to a Zoom page that "Page Not Found". I tried to sign up for the same webinar on a different day and got the same result. Can you provide some help on how to register?

@cody_a

cody_a · ‎January 11, 2024

Thanks for bringing this to our attention. The previous link had expired. We apologize for any inconvenience this may have caused. The link has been updated and you should now be able to register for the Accounting 101 webinar successfully via the Webinars and Events Calendar. Again, we appreciate you for letting us know.

If you have any further questions or concerns, please reach out. We're here to help.

View solution in original post

Bryan_M · ‎January 11, 2024

Thanks for coming here, @StevenE.

Let me help you register for the Webinar Accounting 101.

Sometimes, local internet cache files stored in the system can cause unexpected behavior in the product. This can be the cause of why the webinar link isn't working.

Let's perform some basic troubleshooting steps so you can register to the link. Start by accessing your QuickBooks Online (QBO) account in a private window. This is a special mode that doesn't record the browsing activity on your local device. Simply press the following keys:

Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Microsoft Edge: press Ctrl + Shift + N
Safari: press Command + Shift + N

Then, register. If it's working, then let's clear the cache in your web browser or try using a different supported browser. It could be a temporary issue with QuickBooks and the current browser that you utilize.

You can also get answers to commonly asked questions about QuickBooks Online training and certification by reading this article: Frequently Asked Questions about ProAdvisor training and certification.

Let me know how else I can help you with attending webinars in QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Have a good one.

StevenE · ‎January 11, 2024

@Bryan_M

Are you able to register for the class by selecting the "Click here to register now" link or do you also get an error message?

StevenE · ‎January 11, 2024

Does the link work when you try it?

cody_a · ‎January 11, 2024

Thanks for bringing this to our attention. The previous link had expired. We apologize for any inconvenience this may have caused. The link has been updated and you should now be able to register for the Accounting 101 webinar successfully via the Webinars and Events Calendar. Again, we appreciate you for letting us know.

If you have any further questions or concerns, please reach out. We're here to help.

Topics

Training

Community

Resources

Webinar Accounting 101 - Link doesn't seem to work