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Having the same issues. Even purchased original QB checks and envelopes. We tried everything. aligning, print to fit, print and shrink - nothing fits.
Thank you for letting us know about your concerns with printing checks, @Karme829, and @JD93.
We can perform some troubleshooting steps to fix the alignment of your checks when printed in QuickBooks Online (QBO).
If you’re finished setting up print checks, let’s ensure that your Adobe Reader is up-to-date with its latest release. If you're getting the same result after the update, we can have your Adobe repaired. Here’s how:
If the issue persists, I highly suggest checking out this article for more troubleshooting steps to fix printing issues with checks: Configure your print settings for printing checks in QuickBooks Online
Feel free to reply if you need further assistance with checks. You can always tap me here on the Community page. Stay safe!
I have done everything support has suggested and NOTHING is working. I'm switching from QBDesktop to QB On-line and am not thrilled with this problem not being resolved. I've tried different browsers, etc. Still not working. Glad I'm not the only one.
Checks are still misaligned regardless of the type of checks or any aligning that is done. When will this be fixed?
I understand the importance of printing checks neatly, @kray.
I can also see how time-saving it would be if you could fix the alignment seamlessly. Please know this isn’t the service I want you to encounter. I’ll help by pointing you to the right support so we can fix this issue.
I appreciate your initiative to try it with different types of checks. I've checked our resources here and verified that there are open cases related to the check misalignment and printing. Thus, it'd be best to contact our Support Team to have this investigated further.
Here's how:
See this article to learn more about setting up your print settings so you can print checks: Configure your print settings for printing checks in QuickBooks Online.
You can also check out this guide for other troubleshooting steps you can take to fix printing issues: Troubleshoot printing paychecks, pay stubs, and forms in QuickBooks Online Payroll.
Visit me here again in the Community and keep me posted on your progress with this printing issue. I'm determined to help you succeed. Stay safe.
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