XPS Document Writer disappearing glitch (Again) - missing pdf component

We appreciate your initiative in attempting to settle the issue, OhioCPAGoBucks.

Let me point you in the right direction for support with your query about printed reports. 

Since you're still experiencing this issue after all the basic trouble shooting steps, it's best to contact our Technical Support Team for assistance. They can determine the root cause of the issue. And have the ability to dig and review some information that can fix your dilemma. If needed, they can open a new ticket and ensure as well you’ll be added to the list of affected users. 

You can follow these steps to reach them:

1. Select the Help menu.
2. Choose QuickBooks Desktop Help (F1).
3. Click Contact Us.

For any QuickBooks query, you can always visit our help articles to get some tips and information on how to manage and organize your account efficiently.

If you haven't yet, it's advisable to perform the steps in this article: Troubleshoot PDF and Print problems with QuickBooks Desktop. This helps in fixing any printing, emailing, or saving PDF files.

Thanks for your patience. In case you encounter any problem in the future, don’t hesitate to visit us again. We’re always here ready to help.

@OhioCPAGoBucks 

Which Windows OS do you run? Win 10 Home or Win 10 Pro?

All units are running Windows 10 Pro. One unit somehow resolved with installation of QB's 2023. The other is still affected, even after QB's 2023 was installed. 

Join today's event and report your bugs to get their attention right away.

https://quickbooks.intuit.com/learn-support/en-us/talk-about-your-business/connect-with-quickbooks-f...

I was getting message "Missing PDF component" when I opened QB 2023 Accountant's Desktop edition

I got rid of the message :

Press Windows key + R

Open: enter optional features & click OK

new window displays Windows features

click box next to Microsoft XPS Document Writer (box should now have a checkmark)

click OK

I opened Quickbooks and message didn't display

I was getting message "Missing PDF component" when I opened QB 2023 Accountant's Desktop edition

I got rid of the message :

Press Windows key + R

Open: enter optional features & click OK

new window display Windows features

click box next to Microsoft XPS Document Writer (box should now have a checkmark)

click OK

I opened Quickbooks and message didn't display

1. Press  CTRL+R to open the Run menu or  go to your start menu and type Run
2. Type Optional Features  in the run menu 
3. Find Microsoft XPS Document  Writer  and turn on this feature by selecting the check  box.
   
    
    

If the Microsoft  XPS Document Writer already has a check next to it download the QuickBooks Tool Hub and run the PDF and Print Repair tool under Program problems.

1. Press  CTRL+R to open the Run menu or  go to your start menu and type Run
2. Type Optional Features  in the run menu 
3. Find Microsoft XPS Document  Writer  and turn on this feature by selecting the check  box.
   
    
    

If the Microsoft  XPS Document Writer already has a check next to it download the QuickBooks Tool Hub and run the PDF and Print Repair tool under Program problems.

I am now running Windows 11 and having the same issue. There is not a XPS Document Writer edition available on/for Windows 11. I have tried all other remedies to no avail. Any suggestions? I do own a full-blown edition of Adobe Acrobat, but apparently QBs not built to convert Adobe (without Microsoft's XPS). I'm using the version QuickBooks Accountant Desktop 2020, 2021, 2022. (QuickBooks ProAdvisor). Without XPS, I cannot email invoices directly from QB. I have to use a work-around. It is terribly annoying when I lose QB functionality!

Thanks.

Thanks for joining this thread to let us know your concern, Sue0909. 

I'm here to help point you in the right direction for support with your concern about emailing invoices in QuickBooks Desktop (QBDT).

I appreciate you performing all the troubleshooting steps to resolve this. Since none of them work, I recommend reaching out to one of our Customer Care Team. This way, they'll be able to further investigate the main cause of the issue and provide steps to fix it.

You can follow the steps provided by my colleague @AbegailS on how to reach them. For more details, check out this article: Contact QuickBooks Desktop support. 

I've got you this article for more details: Troubleshoot PDF and Print problems with QuickBooks Desktop. This helps in fixing any printing, emailing, or saving PDF files.

Please let me know how it goes. I'll be right here to help you out with fixing emailing or printing invoices. Have a great day!

I had this same issue with QB23 R99.  Running the Quickbooks Tool Hub and choosing Program Problems/Quickbooks Print and PDF Repair Tool brought my XPS Document writer back to life.

Troubleshoot PDF and Print problems with QuickBooks Desktop (intuit.com)

Try running the Quickbooks Tool Hub / Program Problems/QB Pritnt & PDF Repair tool. 

Troubleshoot PDF and Print problems with QuickBooks Desktop (intuit.com)

I'm having exactly the same issue. Did you find a solution?

Were you able to resolve this issue?

Hello there, @BK1234.

Thank you for joining this thread and informing us that you are having the same issue with XPS Document Writer disappearing. I'm here to help you fix this issue.

Have you tried the troubleshooting steps provided above? If not, you can download QuickBooks Tool Hub.

Here's how:

1. Close QuickBooks.
2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Then, you can save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

Once done, proceed with running Quick fix my program. Here are the steps:

1. In the QuickBooks Tool Hub, select Program Problems.
2. Select Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

You can also refer to this article if the issue is not resolved: Troubleshoot PDF and Print problems with QuickBooks Desktop (intuit.com).

If you're still getting the same issue, I recommend contacting our Customer Care team. They can access your account and help you check the cause of this issue with transactions marked automatically as billable.

I'm also adding this guide to view some solutions to the most common issues about printing in QBDT: Resolve printing issues.

Feel free to click the Reply button below if you need further assistance about XPS Document Writer. I'm always here to help. Have a great day.

@DebbieRr 

Are you running QBD on Win 11?

worked!   

I have spent hours on this trying all the suggestions.   After reading your suggestion, it took me only a few minutes to fix it.    Thank you so much!!!!!

THANK YOU!  This worked for me!  Everyone else said type "Optional Features" in the Run box, but you mentioned to type "optionalfeatures" without the space!  Scrolled down and found the XPS document writer, checked the box, and it worked like a charm.  Problem solved.  I hope others find your solution as well.