Registration of Quickbooks Pro 2013

I have the same issue, but with Quickbooks Pro 2015 Desktop version.
I've had to migrate from my old hardware to a new PC.

Unfortunately, I'm also based in New Zealand so tricky timezones.
Is there a non-telephonic way to contact Intuit about getting my product reinstalled and re-registered?

Or is telephonic the only option?
Regards, Morne

I admire you for sharing the details of your concern with us, Morne.

I recognized the importance of running your business seamlessly. Allow me to impart some insights on how to get around this issue.

QuickBooks released an update for the discontinuation service of the older version of QBDT 2018. Thus, the self-reactivation of your QBDT 2015 isn't accessible. Rest assured I'll direct you to the best support available so this gets taken care of right away.

I recommend contacting our support team. I understand contacting them by phone is tricky for you. However, it would be best to contact them as they have the tools to look into your account in a secure space and provide you the codes. You can reach out to them through this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us?product=QuickBooks%20Desktop. Ensure to check their support hours to know when agents are available.

Additionally, you might want to check the system requirements of your QBDT 2015 (you can search online for the details). This way, we can ensure the software runs smoothly on your new computer. Moreover, you might want to consider upgrading your QBDT to the latest version to have the newest features and enhancements.

Once you're all set, feel free to visit this link for guidance in supervising your accounts flawlessly. Change, manage or update your Intuit account with CAMPs.

You have my attention whenever you need more assistance about reinstalling and registering your QBDT. Keep me updated by leaving a reply in this thread and I'll help you out anytime. Keep safe!

I did register. Now I am trying to copy files from my old comp to a new 1. But, I got the error 6094.

What it means?

Welcome to the Community, @strakh58. Thanks for joining the forum.

Error -6094 usually happens because of anti-virus programs such as PC Tools Internet Security, AVG Anti-Virus, and SpyHunter Malware blocking QuickBooks.

Let's perform these troubleshooting steps to help you resolve this problem:

1. Ensure your anti-virus software is on the latest update.
2. Restore qbdmgr.exe and qbdmgrN.exe from the virus vault or quarantine.
3. Prevent QuickBooks Desktop Directory from being scanned by adding exceptions on your anti-virus software.

That said, you'll have to ensure the anti-virus application in your computer is up to date. I'll input the steps below so you can proceed. For PC Tools Internet Security, you may follow these steps to restore infections that have been quarantined:

1. From the Settings menu, choose Quarantine.
2. Select the necessary items to restore, then choose Restore.
3. Click Yes, then OK.

On the other hand, to set up an exception to prevent the QuickBooks directory from being scanned:

1. From the PC Tools Internet Security menu, choose Settings.
2. Click Global Action List, then choose Add to select the files to be excluded from scanning.
3. Choose OK.

For detailed information, refer to this article: Error -6094, 0 (6010, 2) An error occurred when QuickBooks tried to start the database.

You can also go to this article page if you intend to upgrade to a new version of QuickBooks and want to keep your company files: Upgrade your company files after you switch to a new version of QuickBooks Desktop.

If you have any other QuickBooks-related questions, please post them here in the Community. We are always available and eager to assist you with any questions. Have a fantastic day.