We are having the same issue.
The data file is linked incorrectly so instead of showing the correct data it shows a different data field. There are also additional columns like "Act. Cost." that show up and cannot be removed.
This is completely unacceptable!!
I just completed the latest update, R13_45, on 3/3/25 for all 3 of our computers and we use Desktop Enterprise. I had to reconfigure 2/3 of my memorized reports. The unchecked the amount or balance due on any applicable reports. I had to do the same on my assistant's reports but reconfiguring has not fixed hers. It looks the way that I want it to print out on screen but when we print any of them out, the columns are shifted so that the source name is under the memo column and the purchased by is under the quantity column. So now, she can't print reports from her computer.
Same. I only just did the update this past Monday, 3/3/25, and that's when I started having problems with all of my reports that require a Cost or Open Balance column.
I appreciate the effort you've put into trying to resolve these issues on your own. As a QuickBooks user, I also place great importance on the integrity and accuracy of the reports displayed within the program. Let's get you in touch with our live support team who can look further in adding the specific columns required in your reports and help get everything lined up correctly.
To connect with them, you can follow these steps:
Additionally, you can export your reports to Excel to keep a copy once everything is settled.
We appreciate your patience as we work to address this. Let us know if you have any further questions about printing or running your reports in QBDT. We'll be right here to help you anytime.
The only "fix" I have found is to recreate the report, name it something slightly different (since it seems to confuse itself if you delete the old one and resave a new one with the same name). Also, when recreating it, you have to use a completely new report, not one copied from another memorized report since that seems to just carry the issue forward.
Whoever programmed the new report changes in quickbooks also removed the ability to sort purchasing reports by source. It only sorts by purchase order and refuses to sort by source. In addition, they removed the ability to filter the report by source so the only way to create a useable report is to export it to excel and then modify it.
At this point it has become less expensive to change over to a completely different system than continue to use quickbooks and we are now looking at other options so we can discontinue using quickbooks entirely for our company.
There are several Intuit customers who are looking for another program also. If you find one, I hope you would be able to let others know. Intuit has not been as efficient as they use to be. They are also getting greedy with their pricing. I will continue using my QuickBooks for another year unless I hear of a better and more cost friendly program.
Same problem, fix did not fix. QBS Enterprise Solutions 24.0 (desktop)
The reports are still messed up. when I try to edit my reports to show debit, credit and balance, different columns come up than the ones I select. On one in particular, when I check "credit" on the display list, and nothing shows up. I check "balance" and credit shows up. I can't seem to get a "balance" column at all.
It sounds like what other users are saying is that I have to recreate the reports from scratch and re-memorize them with a different name and delete the old messed up memorized report, which is incredibly time consuming. The entire update should have been rolled back as soon as it was discovered. All the fixes have done is to mess up reports again that I had fixed over the weekend, and now I can't even fix them because I can't get certain fields to appear. This is so stupid and I'm extremely frustrated with Intuit!
whats even worse is that even if you do create the reports from scratch, theres no assurance that they will sort the same way. All my purchaisng reports used to sort by source and now that doesnt work at all, they only sort by purchase order and even if I wanted to filter out the report to show only the source I am looking for, the report doesnt even give me the option to filter by source.
These idiots have render thousands of hours of custom report creation over years of time and effort completely useless and made it so that I cant even create them over from scratch.
Its as if these programmers were teenagers who never used accounting software and have no idea whats its used for. Then I get responses from these customer service people telling me to call in and spend hours explaining to someone over the phone who doesnt even know how to use the software why it doesnt work anymore.
And then I get an email from INTUIT telling me to purchase the UPGRADE.
Need additional assistance ......We went through the recommended process to correct the reporting issue. Nothing has changed with our 300+ memorized reports, it is still incorrect. From our original reports there are 2 columns missing (Amount & Balance) and there are 2 columns that have been added that we cannot remove as they are not a selection on the list, see image.
Please advise.
Yep, its that Act. Cost field that isn't in a selection to remove.
I would bet the same programmer added this field as added the "Received Status" field in the PO screen that you cant remove also!!!
I commend your efforts in trying to fix the issue with the memorized reports, Michael. Let's connect you with our live support team for specialized assistance in fixing the columns in your reports and ensuring everything is properly aligned.
Our Live Support Team has the necessary resources to address and guide you through the solution for your report column concerns in a secure environment. Here’s how you can reach them:
Also, you can export any report in QuickBooks to Excel. It can be exported as an Excel workbook, CSV spreadsheet, or PDF for further analysis.
I'm here whenever you need assistance with QuickBooks or have additional questions about your memorized reports. Don't hesitate to reach out and make the most of your financial tools.
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