On the other note, may I know what are you trying to achieve when you said "work order history in show detail box in customer history "? I'd appreciate any details that you can afford to help me better understand your concern.
Thanks for the clarification, Cardinalpower. I', here to ensure this is taken care of.
I recommend performing a clean install of your QuickBooks Point of Sale. This help resolves problem while running the software. I've listed a few things to remember before proceeding:
Secure a backup copy of your data file.
Have your QuickBooks Desktop Point of Sale download file or your installation CD.
Have your License and Product Numbers are available.
Sign in as Windows Administrator before performing the next steps.
The computers you will be working on are available to be restarted.
Here's the complete process:
Step 1: Uninstall QuickBooks Point of Sale
On your keyboard, press Windows + R to open the Run window.
Enter “Control Panel”, then select OK.
Select Programs and Features. Note: If the Control Panel is in Category View, select Uninstall a Program.
In the list of programs, select QuickBooks Desktop Point of Sale 18.0, then select Uninstall/Change.
Follow the prompts to complete the process.
Step 2: Rename all Point of Sale folders
If you uninstalled from the server computer, copy the Point of Sale data folder and paste it to the Desktop. As a suggestion, add 'OLD' at the end of the folder name to prevent the software from recognizing the folder.
C:\Users\Public\Public Documents\Intuit\QuickBooks POS XX
Open QuickBooks Point of Sale, create a new company file with the name you want to use.
Restore the backup created.
After the file is restored and you have verified it is the right set of data, verify you can close and reopen Point of Sale without errors, connect with other POS machines, and connect with QuickBooks Desktop (if applicable).
Register QuickBooks Point of Sale again.
However, if the issue persists, I suggest contacting our QuickBooks Point of Sale Support Team. They're equipped with tools to securely look into your account and check the main cause of this. Please click this link to reach out to our support: Contact Point of Sale Support.
Additionally, I've included our View all article page for reference. From there, you're able to search articles that'll you in completing your future task.
Please get in touch with us in have other question or concerns. You can always count on us.