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Level 1

Tax Forms Not Printing

I'm having trouble printing tax forms.  When I run an NCUI or NC5Q (for example), I press the "print" button but nothing happens.  No error message, it just spins for a minute and then nothing.  My printer is printing fine from other programs.  

1 Comment
QuickBooks Team

Tax Forms Not Printing

I'm here to help print tax forms in QuickBooks Desktop, @SarahB2640.


There a possible reason why you can't print tax forms in your QBDT. See the some of the causes of these errors below:

  • Could not print to printer.
  • There is a problem connecting to your selected printer, Microsoft XPS Document writer on XPS port.
  • The device is not ready.

Let's perform some troubleshooting steps to sort this out:

  1. Close your QuickBooks Desktop file.
  2. Download our QuickBooks Tool Hub and then Open the file once finished.
  3. Follow the onscreen steps to install the program.
  4. Double click the icon on your Windows desktop to open the tool hub.
  5. In the QuickBooks Tool Hub, choose Program Problems.
  6. Click on the QuickBooks PDF & Print Repair Tool

Attempt to print your tax forms in QuickBooks Desktop again.


Here's an article you can read for more details and additional troubleshooting steps: Troubleshoot PDF and Print problems with QuickBooks Desktop.


You may also get the newest tax table to stay up to date by downloading this. Here's how: 

  1. Go to the Employees menu
  2. Choose Get Payroll Updates.
  3. Select the Download Entire Update checkbox.
  4. Click Download Latest Update

You'll want to save and email a copy of your tax forms in QuickBooks Desktop. Feel free to check this article: Print, save, and email copies of filed tax forms using Adobe Reader.


Please don't hesitate to add another reply if you still need help in printing tax forms in QuickBooks. The Community is always here to help. Keep safe.

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