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kapil khare
Level 1

Tax Override not working with test shops

Hi Team,

 

I tried to override tax through my old code but it's not working there, previously its working with same USA shop.

 

we just need to configure default tax in the shop then tax override was working perfectly but now its not working .

is there any change in QBO side, we are still sending tax value from code but not display in QBO.

 

Please suggest if any change required.

 

Thanks,

Kapil Khare 

  

1 Comment 1
DebSheenD
QuickBooks Team

Tax Override not working with test shops

Thank you for posting your concern here in the Community, kapil khare.

 

I'll make sure you can override tax in QuickBooks Online (QBO).

 

Let’s perform some basic troubleshooting steps to help you override tax. This is the initial action to perform when you experience unusual behavior in QBO.


When the browser's cache data is full or corrupted, it can cause issues such as buttons not working properly or partially loaded webpages. We can start by logging in to QBO via a private window or incognito mode to rule out cache-related issues. 

 

Here's how to bring up a private browsing tab:

 

  • Press Ctrl + Shift + N for Google Chrome.
  • Press for Ctrl + Shift + P for Mozilla Firefox.
  • Press Command + Shift + N for Safari.

 

If the issue persists, you can use a supported browser. Performing this step will help identify if the issue is browser-related.


For additional resources, this article will guide you on how to resolve browser issues and add Intuit as a trusted site: Troubleshooting browser problems.

 

Additionally, I've included these articles that'll help you stay informed in archiving and accessing your forms:
 


I'll be right here if you have any other taxes concerns. It's always my pleasure to assist you.

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