To do notes not showing

Let's ensure your To Do Notes aren't set to Don't Remind Me under your Company Preferences, Baldwin.

This could explain why they're not appearing in your Reminders window.

Here's how: 

1. Open your QuickBooks Desktop company file. 
2. Navigate to the Edit menu, then select Preferences. 
3. Click Reminders, then go to the Company Preferences tab.
   
   
4. From there, make sure to tick either Show Summary or Show List for your To Do Notes instead of Don't remind me. 
   
5. Once done, click OK.  

If everything is set up correctly but the issue persists, I recommend using the Verify and Rebuild Tool in to identify and resolve any potential data issues in your company file.

Feel free to reach out if you have any further questions.

Thanks for your reply, that was the first thing I did. I checked my preferences. Nothing changed in my setting, I have always had it set to show summary. I did notice yesterday afternoon, after trying to re-enter them, I pulled up the calendar. They seem to be there now, they didn't show there prior. Just on my reminders. Now I have different entries that I can't delete from the calendar. And still nothing showing back up in my to do reminders list. 

I did as you suggested, with the rebuild tool, the diagnostic came out clean with no errors. And of course, still no list magically reappearing. 

Thanks for checking back with us, @baldwinelectric.

I appreciate you taking the time to try the suggested steps my colleague mentioned above. 

Since you're still having issues, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. 

Here's how you can contact our team directly:

1. Go to Help, then select QuickBooks Desktop Help.
2. Click on Contact Us.
3. Please give a brief description of your issue, then hit Let's Talk, and then choose a way to connect.
    

Please don't hesitate to let me know if there is anything else I can assist you with. I'm happy to help. Take care! 

Beginning a week or so ago I have experienced the same issue.  I sent the data file to QB support to repair which didn't work.  I also did the recommended rebuild twice and that also didn't work.  I have eight company files that are all not working correctly so it must have been a problem with a program update.  Please let me know if you are able to make any progress on getting this resolved.  Best of Luck!

Hi there, rkvander.

We know how challenging it can be when essential features don't work as expected, especially across multiple company files.

To ensure you receive the most effective and timely assistance, we suggest contacting our dedicated Customer Phone Support team again. They have access to advanced troubleshooting tools and can work with you directly to identify the root cause. In many cases, they can help resolve such issues more efficiently.

1. In your company file, go to the Help menu and select QuickBooks Desktop Help.
2. Click Contact Us, describe your issue, and select Continue.
3. Log in to your Intuit account. Enter the code sent to your email, choose your account, and proceed.
4. Then select Chat with Us to chat or Have Us Call You to speak with an agent.

For additional questions or concerns, you can revisit this thread. We're here to help.

I have some good news/bad news about this issue.  After lots of hours troubleshooting with an incredibly patient and helpful QB tech named Stephanie we were able to figure out that it is a problem with an update that was pushed out by QB.  The only time that an upcoming task will show up in that window is if it's scheduled within the next two days.  There isn't a setting available to change the 2 day parameter.  No need to rebuild, backup, restore and all the other troubleshooting things that we've tried because it won't resolve the problem.  I have posted a Bug Report to the Intuit site so hopefully it will get noticed and a new update will be pushed out to fix the problem.  Good Luck!!

I am having the exact same issue with 2024 desktop after an update. Did you find a solution 

Thanks for the Info. I am having the same issues. I can see my "To Do Notes" if I click on "Company" then select "to Do List" from the drop down menu.